Fairfax, VA
... TECHNICAL SKILLS & TOOLS SIEM: Splunk ES, IBM QRadar EDR: CrowdStrike Falcon, Sentinel One, FireEye HX Vulnerability: Nessus, Nmap Penetration Testing: Kali, Linux Command Line Tools, Virtual Box Packet Capture: Wireshark Ticketing System: IBM ...
- Feb 05
Centreville, VA
... Duties included, but are not limited to: • Was solely responsible for development and implementation of workflows & tiered escalation structure for the GWI Ticketing System, in addition to ongoing process improvement of the service desk structure. ...
- Feb 04
Burke, VA
... of SENTEL Corporation data Supervised a small staff between locations to support all SENTEL projects and users Used TrackIT ticketing system to track metrics for the IT staff Dimensions International HQ · Alexandria, VA 2002 - 2007 Helpdesk Manager/ ...
- Feb 01
Woodbridge, VA
... This was considered a Tier II/III position as I received calls, emails and voicemails for users issues and logged via Service Desk ticketing system. I also did procurement of Laptops, Desktops, Monitors and other IT equipment. I used some Cisco ...
- Jan 30
Fair Oaks, VA, 22033
... • Accepted tasks and documented status using ticketing system, time reports and email. • Assisted with performing infrastructure readiness tests. Warehouse Worker Amazon - Sterling, VA July 2020 to May 2023 • Loaded, unloaded, and moved material to ...
- Jan 29
Fairfax, VA, 22031
... Experienced in ticketing systems like Service Now, SMTP, SIEM, NTP integration. Experienced in performing Privileged Account Management with fair understanding of the underlying business processes. On boarded windows and Linux accounts. Worked on ...
- Jan 27
Hamilton, VA
... setting static IPs, IMPI settings, and configuring hostnames ● Experience using multiple ticketing systems ● Experience with remote support applications such as Windows Remote Desktop Protocol, TeamViewer, and Knowing How to Use and Operate ...
- Jan 25
Alexandria, VA
... Web Technologies HTML, CSS, XML Database Technologies SQL SERVER (2017), MS Access, SOQL SDLC Methodologies AGILE, SCRUM Ticketing Tools Samanage Project Management Tools JIRA, SMARTSHEET, TRELLO Microsoft Application Excel, Word, PowerPoint, MS ...
- Jan 25
Bristow, VA
... Ticketing: Remedy, ServiceNow, Jira EDUCATION & CERTIFICATIONS Norfolk State University Associates of Applied Science and Marketing Security+, CISM (in progress Information Assurance policies and regulations including OMB requirements, FISMA, and ...
- Jan 25
Ashburn, VA
... Duties included Document all user requests and actions taken in ServiceNow ticketing system in a timely manner. Configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripherals. Provide ...
- Jan 24