Drew Stone

**** ******** **. · Springfield, VA, *2151 · 703-***-****(C) · ad3af2@r.postjobfree.com

Expired/Inactive Secret Clearance

Over 25 years of proven experience. Systematic troubleshooting, creative problem solving, energetic, Progressive management style. Proven team builder who inspires a positive motivating work culture, encouraging staff to cross train and reach new levels of achievement.

Areas of Expertise include:

Troubleshooting

Agile Problem Solving

Budget Minded Solutions

Team Building

Migrations, Mergers, and Moves

Multitasking

End User Satisfaction

Crisis Management

Business Continuity

Experience & Notable Contributions

Oliff PLC · Alexandria, VA

2019 - 2023

IT Manager

Leveraged existing technology to increase the remote work staff capabilities from 25 users up to 200 users with zero cost

Migrated E-Mail spam filter from on premise to a cloud based solution allowing for extended retention and archiving

Moved physical corporate office from to new location with zero downtime

Decommissioned remote offices and consolidated remote File servers

Managed both on site and remote computers across multiple locations

Decommissioned antiquated on premise phone systems company wide and migrated to a hosted VOIP solution for all users

Consulted on new office build out to include cabling infrastructure, WAP layout, fiber runs and AV conference center design

Cross trained staff to increase efficiency

Streamlined software installations, registry changes and patch deployment to be run in "silent mode"

Managed a team of 3 technicians to support the Oliff offices and remote users

Tracked technician KPI's to ensure helpdesk efficiency and load

Utilized Spiceworks to document helpdesk tickets and maintain a record of solutions for future reference

Implemented PDQ Deploy and PDQ Inventory

SENTEL Corporation (acquired by Vectrus) · Alexandria, VA

2007 - 2018

Director of IT

Revamped entire IT infrastructure

Developed a Standard SENTEL hardware and software configuration

Migrated company email from a shared off premise to a secure on premise solution Exchange 2013

Multiple Physical office moves and build outs

Datacenter collapse with migration and integration to onsite location

Managed both on site and remote staff supporting nearly 1800 users

Maintained Always-Up point to point Branch office VPN

Assisted in acquisition, and migration of 24/7 Solutions LLC

Assisted in collapse and separation of Dimensions International

Implemented migration from PRI to Hosted VOIP Telephony for all SENTEL locations

Consulted on SCIF design and build

Reimaged corporate computers to Vectrus Standard Image

Migrated company email from on premise Exchange 2013, to Office 365 Cloud

Multiple Physical office moves and build outs

Domain and network integration to Vectrus Network and security standards

Assisted in acquisition, and migration of SENTEL Corporation data

Supervised a small staff between locations to support all SENTEL projects and users

Used TrackIT ticketing system to track metrics for the IT staff

Dimensions International HQ · Alexandria, VA

2002 - 2007

Helpdesk Manager/ Senior Systems Administrator,

Spec, design, and configuration of corporate infrastructure, to include servers, desktops, network topology, telephony, firewalls, switches and software.

Prioritize trouble tickets and disseminate to technicians for efficient resolution.

Track Helpdesk technician’s metrics

Patching and Maintenance of Corporate application, file, and web servers.

Network Optimization through switch configuration

Network monitoring for consistent uptime

Upgrade and Maintenance or WatchGuard Firewall

Employee Software/Hardware Training

PSInet Inc. · Herndon, VA

2000 - 2002

Senior NT Engineer, NT/Windows Team Lead, Sr. Systems Administrator

Designed and managed the implementation of “Code Red” and subsequent security patch management

NT Domain to Active Directory Domain conversions and creation

PSInet Herndon “CERT Team” representative (responsible for final decisions on Microsoft Trouble Calls to lower the overall per incident charges

Responsible for design, support and maintenance for over 1500 NT Servers

Provide training and support to first and second tier engineers and NOC staff.

Handling escalated tickets that could not be handled by first and second level tiers

Diagnose and harden network servers and security

Research connectivity and throughput anomalies throughout LAN and WAN

Manage both in house and co-located customer servers

Provided Live Video Streaming for NASA Space Channel increasing view capacity and overall content quality

Interacted directly with customers and sales staff to provide the best case scenarios

Used Remedy ticketing system deployed from the corporate office

Aden Enterprises Inc. (Rivulus, Navlet) · Omaha, NE

1999 - 2000

Senior NT Engineer, NT/Windows Team Lead, Sr. Systems Administrator

Manage Wide Area Network environment using NT 4.0 and Server 2000

Administer network backup with ArcserveIT 6.61 (With Exchange Agent)

Expand the network by purchasing, configuring, installing and monitoring of switches, routers, firewalls and Citrix Servers

Direct customer and end-user interaction pointed at Client/Server applications and web sites

Design and development of Aden Enterprises, Rivulus, Navlet, and CustomerRatings.com web sites, as well as corporate intranet sites.

Created task specific hardware and software configurations for remote offices and users.

Provided live video streaming for Aden Enterprises online auctioning.

Provided Live video streaming for “Greyhounds Go Glamorous” a benefit for Greyhound rescue sponsored by Aden Enterprises

Hardware and Software Experience

Hardware

Dell Servers

Dell Equalogic SAN/NAS

HP Servers

Watchguard Firewalls

Fortinet Firewalls

Galaxy Control Systems Badge access

ClearCube Virtualization Hardware

Barracuda Spam Appliance

Polycom VVX series VOIP

Cisco 69XX series VOIP

SNAP servers

Software

Dell Appassure

Panda Spam

Barracuda Cloud based spam filter

Adobe Suite (Fireworks, Dreamweaver, etc.)

MS Exchange 2010, 2013, 2016

DoveStone Suite (AD Advatange, AD Gal, etc.)

PDQ Deploy and PDQ Inventory

Deltek Costpoint, ET

Sophos Cloud administered AV

CentralPoint Enterprise AV

Veritas Backup Software

Arcserve UDP Backup (Physical device and cloud)

References

Contact Information Available Upon Request

Brian Drozd

Patent Atty. and Partner, Williams Mullens

Matt Barthalow

Patent Atty., Williams Mullens

Doug Lang

Program Manager/System Architect, SAIC

Michael W. Royer

Senior VP and CFO, Applied Research Associates

Dr. Charles Painter

Vice President, Business Development ICS Federal

Dr. Eric D. Williams

Owner, Williams & Company

Russel T. Wright

CEO, SENTEL Corporation & Owner SalveraMD

Michael J. Smith

Vice President, Advanced Application and Engineering, V2X

Christopher Schuster

Vice President, TekSynap

Chet Young

Vice President, Logistics, Vectrus Corporation

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