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Washington, DC
Teresa Williams United States 202-***-**** or 771-***-**** ad49o2@r.postjobfree.com PROFESSIONAL SUMMARY Experienced customer service leader with 15 years of experience in call center, chat, email, transcription, scheduling, training, escalations, ...
- Apr 25
Centreville, VA
... Provided high-quality support of phone, E-Mail and Chat contacts received from Strayer University employees, students and graduates. Quality Assurance/Training Lead – The MITRE Corporation 1 October 2012 – 26 June 2015 Duties Include: New Help Desk ...
- Apr 16
McLean, VA
... • Good experience in creation of Indexes and Constraints, Scheduler jobs and External Tables to migrate data from flat files. • Implemented Synonyms, Sequence, User Defined Data Types and Nested Tables for the requirements. Database Compliance ...
- Apr 12
Arlington, VA
... GitHub source control: Maintained all code within Branches off Master using Pull Requests Collaboration: Microsoft Teams for chat, Skype Enterprise for presentations Environment: .NET, ASP.NET, Web API, EF, Bootstrap, CSS, HTML, JavaScript, jQuery,, ...
- Apr 10
Silver Spring, MD
... Created scenarios in the LoadRunner controller based on the test profiles, and fine-tuned the virtual user runtime, and scenario scheduler settings. Created detailed test plans and test cases from the business requirements documents. Worked on ...
- Apr 03
Aldie, VA
... Single-handedly worked on Live Chat communications systems for over 7 months Communications update on all systems from Live Chat, Facebook, WhatsApp to other communication systems to co-ordinate and log communications with applicants from around the ...
- Apr 02
Chantilly, VA
... ERP Application : PeopleSoft HRMS 7.5 Tools : PeopleTools, PS/nVision, Process Scheduler, Ab Initio (ETL), PM4DATA, CVS, Remedy, SharePoint, Quality Center, DOORS, EDP, DocShare, Visio, PS/Query, Application Server, Import Manager, Tree Manager, ...
- Apr 01
Reston, VA
... Hardware Platforms: Laptops Browser Systems: Google Chrome, Microsoft Edge Project Management: SharePoint, Jira, Confluence Software: Microsoft Teams, Slack, Rocket Chat, Word, PowerPoint, Excel, Wiki, Visio, Outlook Science Applications ...
- Mar 28
New Market, MD
... ●Worked on Tag management, Email marketing, social sharing on social media, marketing Ads, chat systems, google analytics used campaign monitor, litmus tools etc. ●Experience in mobile testing on native applications for different mobile devices (IOS ...
- Mar 27
Chantilly, VA
... Responsible for capacity, storage planning, and database performance IT CONSULTANT 03/2008 to 07/2011 L3 COMMUNICATION McLean, VA Provided exceptional customer service and technical support to end-users via phone, email, and chat. Assisted with ...
- Mar 22