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Reservations or Agent or Ticket resumes in Ashburn, VA, 20149

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Sql Server Database Administrator

Germantown, MD
... and extensive knowledge of Relational Database Management System including Database Monitoring, Installation, upgrade Management, High Availability, Disaster Recovery, Log Shipping, Clustering, configuration of Alerts, Operators and Agent Jobs. ... - Apr 18

Management System Executive Assistant

Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17

Medical and dental terminology, ICD/CPT-9/ dental coding

Washington, DC
... Processed and developed monthly Auto payments reports for management and Ticket To Work Project (TTWP) Maintained confidentiality of all client files. Met and maintained department performance standards. Processed payment claims. Other duties as ... - Apr 17

Information Technology Specialist

Centreville, VA
... Skills include (but not limited to) new employee evaluation and hiring, onboarding, managing teams, coaching and mentoring, staff training and development, quality control, incident analysis, agent evaluation, technical documentation and process ... - Apr 16

Quality Assurance Automation Testing

Centreville, VA
... Write and execute test cases using IVR automation tool Cyara Write and execute Desktop automation features simulating Agent interactions w CCW (Contact CenterWorkstation) Write and execute automated test cases for IVR CCW with Selenium using JAVA to ... - Apr 15

Information Technology Configuration Management

Chantilly, VA
... Handled incident management with PAGERDUTY as part of on call activity and ensured proper RCA analysis with Problem ticket. ... Wrote Puppet Recipes for automated Udeploy agent installs/updates, Udeploy agent relays install/up- date and configuring the ... - Apr 14

Customer Service Event Planning

Washington, DC
... Skills • Food Running • Customer Service • Server Support • Event Planning • Reservations Management • High-Volume Dining • Menu Knowledge • Point of Sale (POS) System Operations • Beverage Preparation • Health Codes Compliance • Cash Register ... - Apr 13

Financial Solutions Sales Executive

Washington, DC
... Education Towson University, Towson, MD - Bachelor of Science – Gerontology Experience Work Experience In Program Loan Agent Beyond Finance LLC May 2023 to current · Make outbound calls to current clients to discuss lending options. · Utilizes CRM, ... - Apr 12

Cyber Security Clearance

Chantilly, VA, 20151
... Monitored ticket queues, AM\DM\WN activity, world events and reporting tools to keep Mission Director up to date on any network impact that could affect connectivity and services. Performed ticket quality assurance to ensure correct information was ... - Apr 11

Customer Service Call Center

Ten Mile Creek, MD, 20871
... Collect and analyze call-center statistics (avg call hold time, abandonment rate, accuracy) Conduct effective resource planning to maximize the productivity of resources (People, technology etc.) Oversee and assess SRC Agent activities and provide ... - Apr 11
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