Green Knoll, NJ, 08807
... • Managed the escalation of critical issues to development teams and ensured effective resolution and verification of files EDUCATION: • B.S. in Technical Management
- May 01
Mansfield, OH
... skills, dealing with customer one on one, escalation specialist (5 years) • CSR • Call Center • Customer Care • Customer Service • Customer Support • Bilingual • Multilingual • Technical Support • Administrative Experience • Computer Literacy
- May 01
Pomona, CA
... Managed escalation line to ensure urgent tax issues are resolved in a timely manner by creating/assigning cases to tax specialist, and or resolving the issue myself. Preparing and accurately filing taxes by due date. meeting metrics and productivity ...
- May 01
Harrisburg, PA
... • Functioned as the primary point of first-line escalation, proficiently managing remediation plans for any arising issues. • Upheld a defined level of client utilization or exceeded expectations. • Established and meticulously maintained account ...
- May 01
Clarksville, TN
... Lead and evaluate technical delivery teams progress and challenges to escalation or solutions. Develop and control deadlines, budget, and activities. Apply SERVICENOW change tickets, Vetting risk, and resource management issues, as necessary. Assume ...
- May 01
Lagos Mainland, Lagos, Nigeria
... Developing and enforcing escalation procedures for the operation of GSM sites of over 500 sites for Etisalat, Nigeria Keep abreast of business changes and communicate these to team members. Handling turnkey project of GSM sites Coordinating ...
- May 01
Statesboro, GA
... YOUTH WORKER 11/2007 - 10/2019 Wolverine Human Service - Saginaw, MI Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved. Developed and implemented individualized plans to meet the needs of ...
- May 01
Montville, NJ
... monitoring plan – all aspects of monitoring including regulatory review & reconciliation, IP and study supply accountability, site staff training and management, issue escalation as needed Participated in two internal site audits, not for cause. ...
- Apr 30
Indianapolis, IN, 46236
... I requested a copy of the flowchart, performed a value stream mapping on the process, eliminated all the pain points/wait times and included an escalation process and a process walkthrough class to cut the on boarding time down to 45 days. Indiana ...
- Apr 30
Mesquite, TX
... · Assist customers with Point of Sales integration with Ziosk systems · Assist customers with Point of Sale of Ziosk software upgrades · Configure POS and Ziosk for gateway payments · Manage and support customer implementations · Be an escalation ...
- Apr 30