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Resumes 21 - 30 of 5116 |
Gaithersburg, MD
... -16 to (on call) Verve Health and Fitness, GYM- Front Desk Receptionist Aug. -15 to Mar. 2016 Teacher/Coach, Private Educator 2014- to current Jackson Caesar Fine Arts Studio/Takelessons.com- Takoma Park, MD ● Teacher of five subjects: Voice, Piano, ...
- Apr 19
Washington, DC
... Working with her and assessing cognitive connection and ability to call, retain, and hold conversation. Prevent going within herself more, and keeping her active, involved and engaged. I have worked with her up to 254 plus hours in 2.5 weeks. Vitals ...
- Apr 19
Bethesda, MD
... Evaluated customer interaction recordings, transaction records, complaints, and resolution actions to improve call center workflow and processes; established new customer service quality goals based on customer interaction analysis. Community ...
- Apr 18
Germantown, MD
... Participated in on-call rotation supporting systems after-hours, weekends and holidays. Analyzed and resolved performance issues, database capacity issues, replication, and other distributed data issues for all production and test databases. ...
- Apr 18
Bethesda, MD
... • Led procurement of all resources, including design, engineering, and consulting professionals for retail projects, commercial offices spaces, and IT call centers. • We are experienced in utilizing both delivery methods—Design-Built and CM at Risk— ...
- Apr 17
Downtown, DC, 20004
... Protection services 04/2015 to 04/2016 ●Foot Patrol the inner and outer parameters of a Residential upscale commercial building ●Daily logs,responding to calls from residents about any strange or unusual activities, or other Tenants complaints. ...
- Apr 17
Washington, DC
... technology includes the Video Telecommunications (VTC) equipment, conference call equipment and bridge line technology. ... Screened all incoming callers and visitors, personally taking care of many requesting and resolving complaints. Read ...
- Apr 17
Washington, DC
... KNOWLEDGE & SKILLS Personnel 20-30 management Strong analytical, problem solving skills, audit claims, customer/client service management, inbound and outbound call center CWOS, eCMIS, Maxstar Various telecommunication software applications: Nortel, ...
- Apr 17
Centreville, VA
... Work Experience United Health Group – NJ: IVR Tester (Oct 2022 – Present) Responsibilities: Write and execute test cases for UHG IVR Genesys Call Center following BRD and FRS documentation. Write and execute test cases using IVR automation tool ...
- Apr 15
Chantilly, VA
... Supported on call rotation and handled all Production Incidents efficiently and extensively used Pagerduty and Service now tools for incident management and for scheduled deployments. Implemented Splunk for application log. Metrics and for tracing ...
- Apr 14