| Resume alert | Resumes 21 - 30 of 1645 |
Software Engineer Sql Server
Celina, TX
... Setup bold360 Genesys - Chat windows on web-based server application. Accomplishments: Create project REPORTS (Crystal Reports, SQL SSRS) Trends Analysis Charts and KPIs (Tableau Chart, Bi, Gauge Viewers) MS Excel Refreshable Reports, pivot and ... - May 06
... Setup bold360 Genesys - Chat windows on web-based server application. Accomplishments: Create project REPORTS (Crystal Reports, SQL SSRS) Trends Analysis Charts and KPIs (Tableau Chart, Bi, Gauge Viewers) MS Excel Refreshable Reports, pivot and ... - May 06
Scrum Master Project Management
Lathrop, CA
... attempts made, penetration percentage, and AP distributions using historical data from Pure Insight Intelligence system and Genesys Cloud Implemented Genesys Cloud Workforce Management, resulting in a 20% increase in scheduling accuracy and a 15% ... - May 06
... attempts made, penetration percentage, and AP distributions using historical data from Pure Insight Intelligence system and Genesys Cloud Implemented Genesys Cloud Workforce Management, resulting in a 20% increase in scheduling accuracy and a 15% ... - May 06
Business Development Account Executive
Kansas City, MO
... Genesys, Kansas City, Missouri 02/2018 – 10/2019 Account Executive Supported the maintenance and steady business growth and introduced new products/services as well as expanded business opportunities within customer accounts. Rendered excellent ... - May 06
... Genesys, Kansas City, Missouri 02/2018 – 10/2019 Account Executive Supported the maintenance and steady business growth and introduced new products/services as well as expanded business opportunities within customer accounts. Rendered excellent ... - May 06
Customer Service Data Entry
Lititz, PA
... Proficient In: Word Excel ECIS Genesys Publisher Power Point EDUCATION: 1969 Plainview Old-Bethpage High School; Graduate/Diploma 1969 – 1970 Attended Nassau Community College for literature and creative writing; no degree. LICENSES: Ordained Pastor - May 05
... Proficient In: Word Excel ECIS Genesys Publisher Power Point EDUCATION: 1969 Plainview Old-Bethpage High School; Graduate/Diploma 1969 – 1970 Attended Nassau Community College for literature and creative writing; no degree. LICENSES: Ordained Pastor - May 05
Customer Service High School
Zion, IL
... ● Took inbound and made outbound calls via Genesys communication system to enter, clarify, or cancel orders for customers. - May 05
... ● Took inbound and made outbound calls via Genesys communication system to enter, clarify, or cancel orders for customers. - May 05
Contact Center Lead Engineer
Lawrenceville, GA
... Perform trouble shooting and resolve tickets on Genesys Contact Center, analyze calls on IVR and IQR Prompts. Analyze Prompts for quality and test all above systems. Manage vendors’ trouble tickets as well as work with on trouble issues. Work with ... - May 03
... Perform trouble shooting and resolve tickets on Genesys Contact Center, analyze calls on IVR and IQR Prompts. Analyze Prompts for quality and test all above systems. Manage vendors’ trouble tickets as well as work with on trouble issues. Work with ... - May 03
Customer Service Business Analyst
Henderson, NV
... Genesys Call Center Integration: oSuccessfully integrated the Genesys call center platform with Salesforce, optimizing call routing, tracking, and reporting capabilities. oDeveloped and maintained Salesforce dashboards and reports to provide real ... - May 02
... Genesys Call Center Integration: oSuccessfully integrated the Genesys call center platform with Salesforce, optimizing call routing, tracking, and reporting capabilities. oDeveloped and maintained Salesforce dashboards and reports to provide real ... - May 02
Customer Service Representative
Rochelle Park, NJ
... Simply, clearly, and politely communicated information from scripted Salesforce FAQs, Novartis drug websites and prepared resources over Genesys cloud phone system, to consumers, healthcare providers, and other callers’ inquiries. Managed 8-10 ... - Apr 29
... Simply, clearly, and politely communicated information from scripted Salesforce FAQs, Novartis drug websites and prepared resources over Genesys cloud phone system, to consumers, healthcare providers, and other callers’ inquiries. Managed 8-10 ... - Apr 29
Computer Technician High School
Chicago, IL
Mariaun Rose Computer operator Chicago, IL ***** ad49p5@r.postjobfree.com 773-***-**** I can do any Job available Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Computer Technician Genesys Works - Chicago ... - Apr 25
Mariaun Rose Computer operator Chicago, IL ***** ad49p5@r.postjobfree.com 773-***-**** I can do any Job available Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Computer Technician Genesys Works - Chicago ... - Apr 25
Contact Center Cisco Voice
Mississauga, ON, Canada
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24