| Resume alert | Resumes 41 - 50 of 515 |
Customer Service Cyber Security
Washington, DC
... Held TS/SCI Security Clearance Education: The Art Institute of Pittsburgh: Food and Beverage Operations Management 2015 Cyber Security Course 2015 IT Deployment/ Helpdesk Course 2013 3/2023 - Present Instacart Grocery Shop and Deliver Works as a ... - Jan 11
... Held TS/SCI Security Clearance Education: The Art Institute of Pittsburgh: Food and Beverage Operations Management 2015 Cyber Security Course 2015 IT Deployment/ Helpdesk Course 2013 3/2023 - Present Instacart Grocery Shop and Deliver Works as a ... - Jan 11
Project Management, Customer Success Management, Change Management
Washington, DC
... Great Plains and Geneva systems oProvided Portfolio Management for federal and local government entities 4 Years of IT Helpdesk Management oConducted Analysis of service request and incident trends to determine areas for service and system ... - Jan 11
... Great Plains and Geneva systems oProvided Portfolio Management for federal and local government entities 4 Years of IT Helpdesk Management oConducted Analysis of service request and incident trends to determine areas for service and system ... - Jan 11
Cyber Security Physical
Washington, DC
... Mazique Parent Child Center, Washington, DC July 2013 to May 2015 Family and Community Services/Intake Specialist Jones Day Law Firm, Washington, DC July 1997 - June 2013 Computer Operation Specialist 2 Provided computer helpdesk support in person ... - Jan 08
... Mazique Parent Child Center, Washington, DC July 2013 to May 2015 Family and Community Services/Intake Specialist Jones Day Law Firm, Washington, DC July 1997 - June 2013 Computer Operation Specialist 2 Provided computer helpdesk support in person ... - Jan 08
Technical Support Web Developer
Central Springfield, VA, 22150
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging of Classified and Unclassified systems Provided first line support for all IT concerns dealing with hardware, software, ... - Jan 05
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging of Classified and Unclassified systems Provided first line support for all IT concerns dealing with hardware, software, ... - Jan 05
Inventory Control Microsoft Office
Washington, DC
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ... - Jan 02
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ... - Jan 02
Information Technology Secret
Herndon, VA
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
Control Specialist Project
Arlington, VA
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
Facility Management Preventative Maintenance
Silver Spring, MD
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
Training Manager Systems
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
Scrum Master Customer Service
Germantown, MD
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27