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Resumes 11 - 20 of 288 |
Ashburn, VA
... § Resolve customer service problems by clarifying the complaint, determine the cause of the problem, explain the best solution, direct to the appropriate staff member, follow up to ensure resolution. § Provide support to volunteers and clients to ...
- Feb 02
Ashburn, VA
... Used RM Sync tool to import requirements from Req Pro to QC and map them to Test Cases on QC. Developed Test cases through using HP Quality Center. Reported Numbers of defects in the defect module of the application by using the HP Quality Center. ...
- Feb 01
Washington, DC
... TOOLS: Monday, HP QuickTest Pro • LoadRunner • WinRunner • Test Director • HP Quality Center • Call Tracker • Bugzilla • Req trace • ClearQuest • ClearCase • Oracle Apps •SOAPUI • JIRA • TFS • Snagit • WAVE •JAWS DATABASES: Oracle • MS-Access • ...
- Jan 31
Manassas, VA
Juliana Thurman Work Experience Customer/Patient Services Coordinator Burke Healthcare Solutions - Burke, VA June 2023 - Present • Partners with leadership to bolster customer experience practices • Ensures patient complaint resolution is met • ...
- Jan 25
Rockville, MD
... Key Responsibilities • Complaint Resolution • Achieving Sales Targets and Sales Boost Drives • Achieving Budget and Revenue Driven Targets • Merchandising • Strategic Product placement to increase sales results • Working in a team based environment ...
- Jan 14
Falls Church, VA
... including ADE and Complaint collection and submission databases, patient privacy, training, ERP documentation review, TrackWise, records management, document management, SOP’s, validation documents, periodical review procedures and all ADE areas. ...
- Jan 13
Washington, DC
... • Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. • Excelled within a service-oriented company, demonstrating a talent for communicating ...
- Jan 12
Ashburn, VA
... Req. Gathering/RAG Reporting for Risk, Issue and Decisions Logs management Agile from Waterfall, AMS Methodologies as Prod Owner &/or Project Manager in digital environments in HRMS like UKG, Oracle/ NetSuite, PeopleSoft, Workday, ADP Workforce Now, ...
- Jan 09
Vienna, VA
... ●Managed and administered the complaint process as required by the CFPB Developed a monthly management report, including compliance gaps, remediation effectiveness, and emerging threats. ●Authored and presented training materials on compliant best ...
- Jan 06
Silver Spring, MD
... Cybersecurity Bootcamp (in progress) SKILLS & INTERESTS Skills: Microsoft Excel, PPT, Complaint resolution, Time management, Communication, Collaboration, Python, Java, SQL, Linux Interests: Cybersecurity, Software Development, Mathematical Analysis
- Jan 03