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Resumes 121 - 130 of 515 |
Fairfax, VA
... Employee of the Month - Customer service for client retention (won multiple awards) Alternative Resources Corporation – Helpdesk Support Specialist II (Contracted to GlobalOne/Sprint International) oAward/Honors: Service Excellence Award – Employee ...
- 2022 Aug 13
Washington, DC
... Oversight of the DTS and GTCC helpdesk inbox and helpdesk phone line, assisting (ODTA’s and DTS users with all questions relating to DTS and DTRA policies. Also, give permissions to various management for DTS roles. Program Analyst III for ...
- 2022 Jul 31
Leesburg, VA
... ●Vendor Management ●Training Development ●Issue Troubleshooting ●Communicator PROFESSIONAL EXPERIENCE MANAGER, IT Helpdesk 2021 – 2022 DMI, Arlington, VA ●Managed fourteen member staff on location team ●Completed all weekly schedules ●Direct ...
- 2022 Jul 27
Washington, DC
... DLA (Fort Belvoir) Desktop/Helpdesk Support Tier 11 4/2015 – 10/2016 Key Functions: •Providing/Provided in-person support and phone, remote support to end-users for various issues, including, e-mail/outlook issues, Network printers, LAN/connection, ...
- 2022 Jul 09
Washington, DC
... EXPERIENCE HUMANTOUCH LLC April 2019 - Present IT Services Management Company, Client: Food and Drug Administration (FDA) Helpdesk Analyst Facilitated Checkpoint and McAfee disk encryption password/machine resets for verified users, enabling them to ...
- 2022 Jul 02
Manassas, VA
... Improved employee engagement by supporting them with advanced troubleshooting on helpdesk tickets. Planned repair and replacement of PC components and systems. Restructured and reconfigured existing and new computers with current software and ...
- 2022 Jun 26
Haymarket, VA
... I also perform Tier-3 IT support to handle 3rd tier helpdesk tickets and set user access rights and validate permissions for users and groups through Active Directory and daily perform client-server applications, security updates, and patch ...
- 2022 Jun 12
Washington, DC
... Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facility cases to ensure consistent quality of service and work product. Log in and distribute mail & prepare FedEx and UPS packages and ...
- 2022 May 12
Ashburn, VA
... NAI – PERSONNEL – FOOD & DRUG ADMINISTRATION 06/2011 - 10/2014 Helpdesk Analyst Responsible for maintenance of all company computer, printer, and peripheral equipment. Configured, installed, monitored and maintained IT users’ desktop software and ...
- 2022 May 11
Ballenger Creek, MD, 21703
... This project is involved HR Oracle financial, Access Control (ACL), PORTAL Helpdesk, PORTAL Gatekeeper, DoD Consent Banner, HP Fortify scan, medical information, individual history. I have followed complete SDLC methodology for development process. ...
- 2022 Mar 14