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Customer Service Manager

Location:
Moore, Oklahoma, 73160, United States
Salary:
negotiable
Posted:
February 07, 2012   all resumes
Email:
wjxjwi@r.postjobfree.com
Contact Info:
*********@***.***


John Christopher Elsea
**** ****** *** *****
Moore, OK 73160
(405)***-****
(405)***-****
wjxjwi@r.postjobfree.com

Objective

To obtain a position within a company that will allow me to utilize my knowledge and work experience for the benefit and growth of a company, as well as personal growth and advancement.

Summary

Manager of major irrigation/golf distribution company for 10+ years. Maintain all shipping/receiving of goods, as well as purchasing and intra-company stock transfers. Handle quarterly wireless inventory of products, and create sale/marketing fliers for company activities and product specials. Deal directly with contractors on daily basis, order pulling, quoting, as well as trouble shooting. Attention to detail in all areas of the business, while up holding a high level of customer service.

Experience

Ewing Irrigation Products
1998-Present

Manage day-to day operations of commercial/residential distributer. Handle counter and phone sales, quoting of jobs, and pricing. Pull orders for contractors. Inventory management with daily checks of stocking levels. Schedule daily and future delivery of products to contractors. Manage inventory through quarterly inventories and weekly cycle counts of products. Receive products from vendors using a wireless inventory system, as well as returning of defective/warranty products back to vendor. Purchasing of inventory for branch from vendors, and intra-company stock transfers both in and out bound. Create marketing fliers for events and product specials. Host vendor/product seminars, and customer appreciation events. 13 years of fork lift experience. Loading and unloading of products, placing of pallets on and off pallet racks within branch.

Hewlett Packard
1998

Shipping and receiving, handled inbound and outbound product orders. Pulled and filled material orders for technicians on per job basis. Tracked all product being returned for repair, and handled all product warranty issues with product vendors. Worked with technicians on stocking levels of products, and worked as a product liaison between vendors and technicians.

Experience cont.

EZ Lawn
1986-1997

Chemical Applicator/Sales for a property maintenance firm. Duties included and not limited to chemical applications, lawn maintenance, and landscaping. Route manager, outside sales person. Received certified applicators license.

Education

Centerville Senior High School
Centerville Indiana
Graduated 1987-Diploma

Indiana University East
Richmond Indiana
Received- Minor in Entrepreneurship
- Post Baccalaureate Certificate in General Business
Graduated 1991

References

Available upon request