Resume Text:
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ERIC COSTALES
* **** *****
RANCHO PALOS VERDES, CA 90275
(310)***-****
rv6ojn@r.postjobfree.com
PROFESSIONAL EXPERIENCE
COLLECTIONS COORDINATOR
Law Office of Carlos D. Olivares, Downey, CA
April 2010 – Present
•Researched case files and contacted clients as needed to ensure timely and accurate payment of all amounts due pursuant to terms of contract
•Maintained case correspondence and client document files
•Assisted with research regarding family law & divorce issues as needed
•Worked on special projects as needed & performed general office duties
ACCOUNTS RECEIVABLE/ COLLECTIONS ANALYST
Neway Packaging Corp., Rancho Dominguez, CA
May 2006 - April 2010
•Performed collections for (5) offices including corporate office with total over 90 days at 5.2%
•Responded to inbound customer phone inquiries & resolved issues regarding accounts receivable, collections, billing, product returns
•Reviewed sales orders generated from order entry dept on a daily basis and authorized credit approvals, shipment holds, shipment releases and secured payment for C.O.D customers
•Worked with Corporate/branch management & sales and supervised department as lead regarding DSO, purchase order discrepancies, department policy & daily activity
•Negotiated payment plans as appropriate
ACCOUNTS RECEIVABLE/ PATIENT ACCOUNT REPRESENTATIVE
Family Dental Care, Carson, CA
January 2001 – May 2006
•Responsible for timely & appropriate billing to & collection of monies from payors & patients
•Researched & analyzed accounts & payments, reversed balances to credit or debit if charges were improperly billed or if payments were incorrect
•Reviewed case files and obtained necessary information to determine coverage
•Generated patient billing & ensured that all conditions for payment receipt have been satisfied including accurate charges & financial class; authorization/certification/TAR information; claims address; ICD and CPT coding
•Responded timely & accurately to all incoming correspondence & inquiries from payers, patients & other appropriate parties
•Initiated recommendations and action plans for resolving accounts
EDUCATION
•Orange Coast College | Costa Mesa, CA
2012- In process
-General Studies
TECHNICAL SKILLS
•Microsoft Office Suite (Word,Excel,Outlook)
•Great Plains
•ADP
•Epicor
•EDI billing
•DFAS (Defense Finance & Accounting) Contract Billing Vendor payment procedures
•Small Claims Court Filing & Representation
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