Project Manager Scrum Master
Resume:
Sutha Rathinasamy
ad5mjf@r.postjobfree.com
Columbus, OH
Accomplished IT Project Manager with comprehensive background in steering large-scale, multi-year initiatives and fostering digital transformations across various sectors. Champion in integrating Agile and Waterfall methodologies to enhance project delivery, aligning strategic objectives with meticulous execution. Excel in implementing business process improvements, driving adoption best practices, and negotiating project scopes to optimize outcomes. Proven track record in managing complex technology migrations, leading cross-functional teams, and mentoring Agile practices to ensure project success. Combine strong leadership, exceptional communication skills, and proactive problem-solving to deliver projects that exceed stakeholder expectations and business goals.
Areas of Expertise
● PMO Governance
● Program Management
● Strategical Planning & Execution
● Agile/Waterfall Methodologies
● Risk management
● Quality Assurance
● Business Process Improvement
● Process Engineering
● Financial Management and Budgeting
● Technology Migrations
● Resource Management
● Stakeholder Management
Professional Experience
Zebra Technologies, Chicago
IT - Sr. Project Manager/Scrum Master/ Release Manager
Oct 2022 — Dec 2023
Directed and coordinated the integration of the Customer Success Platform, ensuring collaborative approach across all regions and enhancing Channel Rebates and Analytics for scalable compliance. Oversaw strategy, objectives, and planning for key programs, aligning with program leaders. Implemented business process improvements and adopted best practices to optimize project outcomes. Supervised multi-faceted projects across various departments, aligning scope, resources, budget, and timelines. Negotiate project deadlines and drive execution of plans to meet objectives. Functioned as Release Manager, oversaw monthly and quarterly IT enterprise releases, coordinating and executing release plans and monitoring change requests.
●Implemented the Business Requirements Document (BRD) process for efficient requirements gathering, minimizing delays and aligning features with customer expectations.
●Coached agile team processes and established critical cadences for Sprint Demos and Retrospectives, enhancing team understanding and process adherence.
●Formed comprehensive release management plan, ensuring seamless coordination and implementation of change requests.
Grange Insurance FIS Global, Columbus
IT - Sr. Project Manager
Feb 2022 — Sep 2022
Headed critical electronic signature initiative at Grange Insurance, enhancing the onboarding process for Personal Lines business applications. Fostered collaboration among internal IT, business units, and external vendors, ensuring alignment with the 18-months product roadmap and delivery milestones. Utilized Miro and Smartsheet for effective task tracking, meeting leadership, and issue resolution. Ensured rigorous financial management, from securing sponsor funding to validating forecasts and reconciling project expenditures. Owned project risk management, proactively identifying, tracking, and mitigating issues to prevent project derailments. Crafted and delivered presentations to elucidate project status, garnering stakeholder buy-in and driving decision-making processes. Identified and implemented solutions to enhance project management coordination and efficiency.
●Successfully led large-scale, multi-year project, streamlining the onboarding process and providing eSignature solution.
●Collaborated with stakeholders to define and adhere to the 18-month product roadmap, ensuring strategic alignment and milestone achievement.
●Executed daily project management operations, including task tracking and issue resolution, enhancing team productivity and project clarity.
●Navigated project budget of over $2.45M, maintaining financial integrity through meticulous funding acquisition and expenditure reconciliation.
●Efficiently directed the migration of Merchant Gateway to WorldPay, delivering technology that was both innovative and secure.
Huntington Bank, Columbus
Agile Project Manager
Dec 2020 — Feb 2022
Drove complex, enterprise-level initiatives, integrating Agile and Waterfall methodologies to deliver strategic projects such as the Prove DC move and Zelle for Small Business Fee Collection. Aligned high-level project goals with day-to-day tasks, ensuring seamless execution and team collaboration. Navigated program financials meticulously, tracking feature progress and reporting to senior management. Conducted weekly status meetings and velocity assessments to maintain project momentum and transparency with stakeholders.
●Streamlined the digital transformation by transitioning 28 teams to Agile, enhancing process efficiency and team agility.
●Coached and mentored project teams in Agile principles, improving team performance and project delivery.
●Efficiently managed project financials, ensuring accurate tracking and reporting of in-flight and executed features.
●Optimized resource management and forecasting, contributing to consistent project velocity and on-target delivery.
●Maintained organized Book of Work in Leankit, enabling precise tracking of project milestones and deliverables.
Fiserv, Dublin
IT Project Manager, Jan 2017 – Dec 2020
May 2016 — Dec 2020
Led the pioneering Zelle Small Business Implementation for Bank of the West, as well as the Net New Bill Pay and FundNow implementation for Stifel Bank. Coordinated with global teams to meet customer requirements through project planning, tracking, and resource allocation. Engaged with senior business stakeholders to define project requirements, ensuring alignment with business objectives and iterative delivery. Fostered client relationships and managed cross-functional team coordination to drive strategic project decisions and ensure successful product implementations.
●Spearheaded the first Zelle Small Business Implementation for Bank of the West, establishing new market offering and enhancing the bank's digital services.
●Directed the implementation of financial products across multiple institutions, including Morgan Stanley and Charles Schwab, contributing to Fiserv's reputation as leader in financial technology solutions.
●Administered project dependencies and critical paths, ensuring timely completion of milestones and deliverables across various banking implementations.
●Drove revenue management and client relationship strategies, resulting in strengthened partnerships and sustained business growth.
●Leveraged Clarity PPM for comprehensive project management, from resource forecasting to financial tracking, ensuring transparency and control over project progress and outcomes.
●Drove the implementation of BillPay enhancements and new financial products such as TransferNow, FundNow, and VerifyNow for Santander Bank, with budget oversight ranging from $2M to $4M.
IT Project Manager Consultant, May 2016 – Nov 2016
Defined project scopes, led Work Breakdown Structure (WBS) sessions, and crafted detailed project plans using Microsoft Project to align with broader program and portfolio objectives. Established project governance frameworks, delineating roles, responsibilities, and decision-making processes, while ensuring clear escalation paths. Communicated dependencies and potential impacts effectively to all stakeholders, setting success criteria to actively steer projects toward desired outcomes. Maintained rigorous weekly status reporting protocols to keep stakeholders informed and engaged throughout the project lifecycle.
●Successfully managed the Data Center Migration from Titusville, FL to Phoenix, AZ, and from Norcross, GA to John's Creek, GA, ensuring minimal downtime and maintaining business continuity.
●Managed complex infrastructure projects with budgets ranging from $1M to $4M, ensuring seamless Data Center Migrations and Technology Optimizations for national workforce.
JPMorgan Chase, Columbus
Scrum Master/IT Project Manager Consultant
Jun 2013 — Dec 2015
Directed Regulatory Reporting unit's IT Application development and Infrastructure projects, ensuring compliance with global jurisdictional rules for significant shareholding and short-selling reporting. Facilitated monthly budgeting and re-forecasting in collaboration with PMO, BMO, and Finance teams, overseeing financial aspects for both GPAS and DOI programs. Partnered with cross-functional teams to ensure proper project staffing, monitored ongoing project progress, and maintained quality control of deliverables. Executed meticulous resource management, including headcount reporting and variance analysis, while mentoring junior project managers.
●Executed multi-year strategic effort, managing budget of $4.8M and ensuring the optimization of financial and human resources.
●Orchestrated the Global Position Aggregation System (GPAS) project, strategic initiative with multi-year $16M budget and global team of approximately eighty members, aimed at streamlining processes and eliminating redundant systems.
●Managed the Disclosure of Interest (DOI) decommission project with $4.8M budget, leading global team of sixteen across multiple organizations.
●Partnered with PMO and BMO teams for accurate forecasting and effective headcount management, enhancing project efficiency.
Nationwide Insurance, Columbus
Iteration Manager/IT Project Manager
Apr 2010 — May 2013
Directed Personal Lines Property enhancement projects to support business initiatives, ensuring seamless integration of eastern states into the Allied P&C business through strategic planning and execution. Orchestrated the development and implementation of Rates & Compliance and minor enhancement projects, including PLE & PLCC Expansion and Precision 06 Roll-out. Functioned as Scrum Master, facilitating daily stand-ups, sprint planning, and retrospectives, while addressing impediments to maintain team velocity. Coordinated cross-functional teams, both onsite and offsite, to achieve project objectives within budget and scope. Managed project documentation, including logs for issues, risks, and change requests, and formulated risk mitigation strategies. Fostered collaboration with technical teams to confirm system requirements and uphold delivery standards.
●Spearheaded successful roll-out of What If Quoting & ADF, enhancing the quoting process and application development capabilities.
●Played pivotal role in the Geo East initiative, expanding the company's market presence by integrating new states into the business model.
●Strengthened project outcomes by mentoring Agile teams and leading Scrum ceremonies, which increased team efficiency and project alignment with Agile principles.
●Steered the Disclosure of Interest (DOI) decommission project with $4.8M budget, leading global team of sixteen across multiple organizations.
Additional Experience
Iteration Manager/IT Project Manager, Nationwide Insurance, Columbus
Senior Developer/Tech. Lead, Allied Insurance, Nationwide Insurance, Columbus
Senior Developer, Nationwide Insurance, Columbus, OH
Software Engineer, Information Management Resources, Bangalore, India
Education
Master of Business Administration, Madurai Kamaraj University, Madurai
Bachelor of Engineering in Computer Science, Bharathidasan University, Trichy
Certification
Certified Scrum Master (CSM)
Associate’s Certificate in Project Management, George Washington University
Project Management Mastery, Stanford University
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