Business New York Management Manufacturing Administrative Assistant
***** ****** ****** *********, **** 44102 Cell Phone: 585.***.****
All Phases of Recruitment from Inception to On Boarding; Training & Organizational Development; Performance Management & 360 Feedback; Formal Presentation Skills; Employee Relations; Internal Investigations; Instituting Strategic Change Management Initiatives; Labor Relations and Negotiations; Supporting Multiple Business Units; Conflict Resolution; Exit Interview Analysis; Job Description Design and Benchmarking; Current Knowledge of State and Federal Mandates Relative to Employment Law, OSHA, HIPAA, and EH&S. Proven Record of Managing and Motivating through Teamwork and Process Involvement.
ATI CAREER CENTER- Dallas, Texas 2010-2011
Career Instructor- Manufacturing Division
Served as ESL Instructor to adults recently displaced from their manufacturing jobs. Offered literacy testing and tutoring. Conducted training sessions on resume creation and effective interviewing techniques. Counseled adult learners on career choices and available community resources.
Consistently maintained a 93% on Student Course Evaluation Satisfaction Survey
Designed and delivered a GED tutoring program
LEE HECHT HARRISON- Cleveland, OH; Dallas, TX 2008-2010
Certified Associate- Manufacturing Division
Facilitated HR outplacement programs and customized services for manufacturing clients nationwide, ranging from hourly employees to senior leadership. Coached clients in groups and 1:1 customizing sessions to meet the needs of their job search. Worked with local and national employers, serving as a clearing house for available positions. Supervised support staff as needed.
Consistently enrolled over 95% of the prospective client base into the LHH program.
ROBERT HALF MANAGEMENT RESOURCES/MERGIS GROUP - Cleveland OH 2006-2008
HR Business Partner- Worked with RHMR and Mergis to close long term projects requiring a consultant able to effectively work with high powered CEOs and CFOs in small to medium sized companies. Projects included:
Interim HR Business Partner- Reporting to the CFO, served as interim HR Business Partner for this unionized manufacturing company and distribution center, handling AFL-CIO negotiations as second chair, and ongoing labor relations and contract interpretation. Managed all levels of recruitment for marketing, field sales, IT, finance, and hourly employees from inception to on-boarding. Chaired EH&S program and served as company representative during an OSHA investigation. Other projects- benefit administration, workmen’s compensation overview, and evaluating training programs through outside vendors. Supervised receptionist, and HR assistant. Counseled management and line supervisors. Participated in the sale negotiation and orderly closing of the business.
Successfully served as second chair in AFL-CIO negotiations
Interim HR Business Partner- Reporting to the CFO, served as interim HR Business Partner for this distribution company and its three subsidiaries. Worked with the CFO to reorganize the business footprint. Researched and designed a downsizing to insure the least amount of
risk and liability to the company. Participated in the orderly closing of the business. Supervised HR assistant. Served as consult to President, CFO, and line management.
Successfully conducted sexual harassment investigation naming a member of the senior management team; negotiated severance package saving possible litigation and r
Rolled out subsequent harassment training to all organizational levels.
Kathleen Sanow page-2
SAINT GOBAIN CRYSTALS
Interim HR Business Partner- Reviewed supporting documentation for the annual AAP report; Worked with local colleges and universities placing engineering interns on a rotating schedule during their 3rd and 4th year. Coordinated international transfers to and from corporate headquarters in France, and divisional locations in China and India.
Consolidated 425 job descriptions into a streamlined salary band structure
Interim HR Business Partner- Reporting to the CEO, served as interim HR Business Partner for this unionized facility, supporting the corporate office and branches. Managed all levels of recruitment for nonexempt and exempt positions from inception to on-boarding. Represented management in all employee relations and labor relations issues. Performed due diligence to insure accuracy and compliance in all HR related areas. Reviewed executive compensation plan, making recommendations to allow for a competitive edge; Supervised staff as needed; Counseled President regarding prospective merger; provided counsel and support to the management team.
Submitted an appeal to Blue Cross Anthem and received a $71,000 overpayment
Successfully led a state Workmen’s Compensation Audit
HR DIMENSIONS Rochester, New York; Cleveland, Ohio 1997-2005
Principal and founder of successful consulting firm providing outsourced HR services. Prospected new clients, and customized presentation to meet the specific needs of the audience. Maintained a long term relationship with clients, often serving as exclusive provider of outsourced training and development programs. A few clients included:
Absolute Solutions- Rochester, New York
Interim HR Business Partner- Handled all aspects of HR benefits administration and compliance for this growing computer manufacturing business. Personally screened, recruited, and reference checked all positions utilizing networking, professional associations, cold calling and ad placements to create a pipeline of qualified candidates. Developed a competitive, cost effective benefits plan designed to attract and maintain quality employees. Managed the benefit premiums, payroll, and any related HR receivables. Developed policies and procedures manual and supervisory guide to insure compliance with state and federal laws. Represented company at any workmen’s compensation, unemployment hearings, etc. Personally handled all investigations, employee relations issues, terminations, and exit interviews to insure the least amount of risk and liability. Created a new employee orientation program, with touch points at 30, 60, and 90 days into the hire. Supervised office manager and administrative assistant. Participated in negotiation and sale of business.
Cooper Vision– Rochester, New York:
Trainer- Projects included facilitation of leadership training for corporate marketing group and field sales operations; succession planning for senior leadership team; management/supervisory training, teambuilding, change management for all corporate, marketing, sales, manufacturing, operations and distribution center leadership; diversity training for all levels within the organization.
Rochester Business Alliance- Rochester, New York:
Trainer- Provided contract human resources expertise to manufacturing members of this upstate New York employer association. Developed a customized supervisory and change management training program for Bausch & Lomb’s manufacturing and distribution facility in Tampa, Florida.
EDUCATION & PROFESSIONAL DEVELOPMENT
B.A., English, State University of New York, Oswego, New York
Adjunct Professor - RIT College of Continuing Education
Awards: SBA award for participation in Women’s Network for Entrepreneurial Training
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