Administrative Assistant/Office Manager |
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Jessilyn Yanes
***** ** ** ****
Miami, FL *****
786-***-****
mji2ga@r.postjobfree.com
SUMMARY
Highly motivated Customer Service professional able to handle a high volume of customer calls in a fast- paced environment with minimum supervision. Strong communication skills .Comfortable interacting with-in all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently. Adapt at multitasking, strong medical terminology. Committed to quality and excellence.
Strength:
Can perform under pressure.
Can execute a task within given time.
Can easily adapt to any new implementation. .
Can utilize available resources efficiently.
Team Player.
Work Experience
Authorization
Leon Medical Health plans
Dec 2010- Present
My daily duties are: Attending all incoming calls in reference to authorization and transferring to the correct department. Processing authorization for outpatient procedure like for office visit, mammogram, x-rays ext….
Insurance verification & Authorization & Collection
Bayside Ambulatory Center
Mar 2008 – Sep 2010
My daily duties are: Attending all incoming calls in reference to eligibility. Communicating on a daily basis with all insurance companies to verify patient eligibility and claims status, calling patients to inform them about there insurance Co-Pays and Deductibles.
Appealing all denials and submitting requested information.
Registration Associate
Bayside Ambulatory Center
Nov 2007 – Feb 2008
Duties included: Print out the scheduling list for the following day procedures, preparing registration packages, attending all incoming calls. Cleared up old accounts and worked out payment arrangements. Helping the medical records department once are registration duties where done.
GI Unit Clerk
Bayside Ambulatory Center Jan 2007 – May 2007
Duties included: Attending all incoming calls, send e-mails, take messages, purchase supplies, schedule patient procedures. Call patients before and after their procedures prepare all doctors’ paperwork. Enter patient’s information into the software registration system.
Registration Associate
Bayside Ambulatory Center
Jun 2005- Jan 2007
Duties included: Print out the scheduling list for the following day procedures, preparing registration packages, attending all incoming calls. Cleared up old accounts and worked out payment arrangements. Helping the medical records department once registration duties where done.
Sales
Do’r Fashion
Mar 2004- Aug 2004
Retrieving and maintaining store’s files, attended all incoming calls and requests, takes messages, receive and deliver mail, customer service, purchase merchandise, verify inventory.
Education
High School Diploma Miami Dade Christian academy
09/2009
SKILLS
Computer knowledge: Point AdvantX, Word, Excel, Power, Endosoft, Patient
Trackler
Typing 40/wpm.
All aspects of office duties.
Languages: English, Spanish.
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