Quality Assurance Data Software Network Help Desk
****B MESA CT ** PALMS, CA (281) ***-**** firstname.lastname@example.org
Targeting IT/Helpdesk Positions
Currently a Battalion Data Chief in the United States Marine Corps.
Daily duties consist of desktop/laptop troubleshooting, networking, supervising, and Battalion IT support.
Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools, and troubleshooting methods.
Marine Corps Communications School – Tactical Data Network Specialist
Past and Present Job Positions:
Data Clerk: 3rd Battalion 11th Marines (2008 to 2010) Troubleshoot laptops, desktops, printers, scanners, Outlook, and basic LANs. Implemented Wireless Point to Point LANs (WPPL) and maintained Battalion network in Afghanistan 2009 (Operation Enduring Freedom).
• Data Chief: 3rd Battalion 11th Marines (2011 to 2012): Supervised Marines with Battalion IT issues. Deployed EPLRS wireless network for battalion field ops. Authorized and created Share Point accounts for users. Utilized Active Directory on a daily basis.
Courses: Course completed CCNA I, II, III, and IV / Net +
Systems: CompTIA Security+ / DoD SECRET Clearance
Windows 2000, XP, Vista, 7, and Share Point
Support Wide Area Networks (SWAN), Wireless Point to Point LANs (WPPL), Enhanced Position Location Reporting System (EPLRS), Harris AN-PRC-117G
Software: MS Visio, MS Excel, MS Word, MS Outlook, Active Directory
Worked with other units on a Regimental scale to implement a wireless network for mission essential operations
Served as the Battalion Data Chief while supervising and tasking out Marines with daily help desk issues, software implementation, and networking tasks
Kept track of and maintained user’s network accounts, Share Point accounts, and communication equipment
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