Customer Service Sales San Antonio Call Center resume in San Antonio, TX, 78228

Neolani Shaver
*** ******** **. #**
San Antonio, TX 78228
Home: 210-***-****
Cell: 210-***-****
ge6e6w@r.postjobfree.com

Experience
1800Flowers Team Services
Sales and Service Specialist
Carle Place, NY, USA
January 2007 – November 2011
-Provided professional, courteous, responsive and accurate service
-Served as the first contact to customers
-Responsible for the effective and efficient handling of customer needs
-Completed transactions in real time, working simultaneously with multiple software applications
-Consistently following up on promises
-Identify and escalate unresolved issues
-Inbound customer service and order sales for flower ordering and delivery service
-Assist customer with resolving customer service related issues due to quality, non-delivery, and other delivery issues
-Assist customer with web support with online ordering with our website
-Handle florist issues and services
-Professional go between the florist and our customers

U-Haul International
Senior Hotline Roadside Assistant Dispatcher
Phoenix, AZ, USA
April 2007 - Jan 2009
-As a remote team member, I received incoming calls from customers
calling specific U-Haul moving centers across the US and Canada.
-Answered general product/rental inquiries and secure/schedule reservations
for trucks, trailers, towing devices and storage rooms
-Maintained close working relationships with U-Haul staff and personnel while also
-Assisting customers with their moving and storage needs
-Computer-literate with ability and understanding to install software applications.
-I have good verbal skills
-Received incoming calls for concerning equipment trouble
-Dispatched area mechanics or tow service with equipment specifications to assist

Calling Solutions
August 2001 - June 2002
Telemarketing Rep
San Antonio, TX
-Provided technical support for our existing customers with our Cidco email stations.
-Also made outbound sales calls to bring in new customers.
-Provided customer service and billing info for our customers.
Always met or exceeded call quality reports and sales quotas.

West Teleservices
Telemarketer
San Antonio, TX, USA
March 1994 - July 1996
-Performed outbound and inbound sales calls for
53 products and services
-Performed above call quality guidelines
-Monitored calls used for training aid

Education
John Jay High School
HS
San Antonio, TX Major: USA
-Major: High School Diploma

Interests/ Activities
-Spending most of my extra time
with my autistic son.
-Educating myself about autism and
-New resources to provide help.
-Internet
-Bowling

Show Full Resume Send Message Free

Similar Skills

sales resumes in San Antonio, TX

rep resumes in San Antonio, TX

.net resumes in San Antonio, TX

telemarketer resumes in San Antonio, TX

info resumes in San Antonio, TX

Customer Service Sales San Antonio Call Center

Similar Skills

Similar Resumes