Customer Service Administrative Assistant Representative
|Cecilia C. Goldey ***** Belfry Pass
512.***.**** email@example.com Manor, Texas 78653
Objective: I am a result highly organized and reliable office professional who is seeking employment with a progressive organization who can utilize my strong communication and clerical skills.
Enrollment Broker, Maximus Austin, Texas
December 2011 to March 2012
Customer Service Representative for clients enrolling in their Medicaid Health Plans for the State of Texas. Helped people make the appropriate health care choices utilizing information from the client and pairing them up with the right Insurance provider.
Printing Technician, Xerox/Austin Data Center.
April 2010 to September 2011.
Responsible for the print output required for various State Agencies. Able to meet Service Level Agreements utilizing commonly used practices and procedures within this industry. Knowledgeable of Docutech printers. High
Security clearance .
Administrative Assistant/Shipping Coordinator, Ryder - Finished Goods Warehouse Austin, Texas
April 2008 to December 2008
Provided administrative support for a large Semiconductor business. Handled all clerical and documentation requirements necessary to ship large semiconductor systems throughout the world. Effectively communicated with multiple vendors to facilitate the smooth and efficient transfer of materials and documentation. Completed and reconciled inventory twice weekly, utilizing Excel spreadsheets. Managed the upkeep of all office machines and systems, maintaining all filing and written communications to and from the office.
International Freight Agent, Target Logistics Services
July 2005 to November 2006
Experienced International Freight agent with over 10 years in the Freight Forwarding Industry. Knowledgeable in job costing, quoting, coordinating, booking, tracking and billing all inbound and outbound freight moves, both domestically and internationally. Provided excellent customer care as well as having intermediate to advanced knowledge of Microsoft Word and Excel.
Shipping Clerk, EPSIIA Corp.
November 2004 to July 2005
Effective and organized shipping agent for a large data processor and distributor. Managed and maintained the daily shipments of financial data for a large customer base. Worked closely with the Accounting Department to process work orders and complete billing. In charge of the weekly inventory of office supplies and would purchase and stock items when required. Processed and shipped over 3000 shipments per month using DHL, Fed Ex and UPS online, with emphasis on speed and accuracy. Used MS Word and Excel on a daily basis.
International Customer Service Representative Tier II, Dyadic International, Inc
October 2002 to May 2004
Interfaced with our Sales Representatives in Asia, The Pacific Rim and the Middle East to provide our customers with our proprietary Biotech products, used in textiles, food products and medicine. Coordinated the transport of our products through multiple distribution sites throughout the world. Well versed in International customs laws and processes. Experienced document specialist and order processor.
International Shipping Agent, NNR Aircargo Services (USA) Inc.
February 2001 to April 2002
Provided experienced International shipping knowledge for a large International Freight Forwarder. Quoted and coordinated, tracked and invoiced all shipments to and from the United States. Documentation specialist., creating Airway Bills and Ocean Bills of Lading. Knowledge of Customs Laws and practices. Warehouse and forklift experience.
AA – Arts, San Jacinto Jr. College 1984-1986
BA – Applied Design and Visual Arts, University of Houston 1986-1989
Similar ResumesCustomer Service Sales Manager Call Center Data Entry
Sandwich, MA - call center, ma, mcse, urgent, technician, sales,...customer service rep
Newark, NJ - nj, jersey, utility, rep,...Customer Service New York Manager Data Entry Jersey
Englishtown, NJ - makeup, jersey, new jersey, artist, nj, fitness,...Entry Level Engineer Data Engineering Electrical
Bloomfield, NJ - entry level, engineer, electrical, autocad, cad,...Customer Service Sales Software Management Business
Frederick, MD - help desk specialist, desk specialist, dba,...Customer Service Data Entry Maintenance Experience
Canada, Moncton - buyer, orlando, pr, maintenance, interior, fitness,...Telecommute Customer Service, Data Entry, Human Resources
Selinsgrove, PA - linda, telecommute, pa, melissa, entry,...Manager Customer Service Quality Assurance Sales
Cincinnati, OH - home health, army, supply chain, sterile,...Sales Entry Level Marketing Business Customer Service
Franklin, WI - entry level, milwaukee, www, franklin, wi,...Customer Service Call Center Representative Experience
Las Vegas, NV - las, las vegas, vegas, pharmacy, call center, nv,...