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Administrative Assistant Project

New Jersey
... Created WFM tickets Tracked site progress for the Project Management Organization Updated site forecast dates in the Field Scheduling Tool Updated site actualization in the Field Scheduling Tool when task is completed for the Project Management ... - Sep 20

Manager Sales

Murfreesboro, TN
... success -Extensive knowledge of full cycle hiring processes -Proven ability to develop sales potential -Proficient in JDE, Taleo, WFM, Microsoft Office, and most prevalent computer applications Employment History Emser Tile, Nashville, TN Operations ... - Sep 19

Web Services .Net

Newark, CA, 94560
... Involved in DB server moves and WFM server move for RPM / ICON using ITIL change management strategy. Interacting with different teams in Cable Division like WSG, CPS, and COM etc. to accomplish tasks. Developed a tool for the provisioning team to ... - Sep 18

Project Management Manager

Dallas, TX
... Managed all aspects of the contact center operations from initial inception to implementation including Siebel CRM, WFM, ACD and reporting. Senior Consultant 1995 - 1999 Performance Measurement Consultant responsible for creating and maintaining an ... - Sep 13

Information Technology Administrator

Calgary, AB, Canada
... (Exchange/BES/MobileIron/AirWatch/XenMobile) * Cisco VOIP/Unified Communications Manager Express/UCCX/WFM/Finesse administration. * Cisco Networking administration. * Purchaser (IT hardware/software/licensing) * PowerShell scripting. * Data Center ... - Sep 05

Engineering, Construction Project Management

New York, NY
... Analyzer, WFM/Vector. Professional Experience 08/2009 – Present: Allendale Enterprises – Per diem assignments for A/V For entertainment events and supervision of personnel. 09/2015 – 10/2015 : Video Corporation of America, Inc. – Short term contract ... - Sep 01


Wayne, PA
... All WFM hours were derived from KSB1 transaction instead of reading directly from database tables. Replaced hardcoded values CIP functional values by using CPP set values. Defense Civilian Payroll System. Added two new fields to this interface. ... - Aug 28

Manager Management

Bethesda, MD
... – Intermediate Skills ASPECT/TCS EWFM Software – Intermediate Skills Calabrio WFO Software – Intermediate Skills IEX WFM Software – Intermediate Skills Nice Call Recording System - Intermediate Skill NICE Performance Management System (MERCED ... - Aug 28

Customer Service Management

Atlanta, GA, 30316
... Created upgrade training documents for agents, supervisors, and managers for the newest WFM scheduling and reporting platforms. 3. Identified, researched, created reports (using eWFM, CMS/Avaya, and MS Excel) and presented the department and vendor ... - Aug 16

Accounting Manager

North Royalton, OH, 44133
... Role Requirements Gathering, Design, Development, Testing and Implementation 4) Project WFM reports ( BNY Mellon ) Organization Inautix Client The Bank of New York Mellon Duration Jan 2011 - Mar 2011 Technology Weblogic 9.2, JDK version 1.5.0_10, ... - Aug 09
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