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Workforce management Manager

Farmington, MI
... as a lean project saving $1.5 million dollars over 3 years Employment Percepta Dearborn, MI 2016 – Present Work Force Management (WFM) Manager Direct multiple teams with different scopes of strategic planning, tactical planning, scheduling, budgets, ... - May 25

Manager Lead Customer Service

Jacksonville, FL
... Representative Assignment Completion Systems Engineering: Led design and multinational rollout of robust, scalable and secure electronic data interchange (EDI), CRM, WFM, IVR, SCR, enterprise resource planning (ERP) and point-of-sale (POS) systems ... - May 23

Test Cases Testing

Carrollton, TX
... Selenium Automation Tester Sep’ 15 – Till Date Description: Southwest Airlines WiN (Workforce innovatioN) project is a WFM (Workforce Management) solution to encompasses all the activities needed to maintain a productive workforce, under the ... - May 22

Data Manager

East Greenbush, NY
... Client :- Windstream Communications, USA Jun 2006 to April 2014 Project : WFM – Work Force Management Role : Technical Manager/Lead/Architect Environment: Informix 4GL, Informix, HP-UX, Shell Scripting, ESQL/C, Perl, Oracle, VC++, Windows, Handheld ... - May 20


Oswego, IL
... Cisco Unified Information Center (CUIC) Cisco Unified SIP Proxy (CUSP) Video Communications Server (VCS) Calabrio (QM and WFM) Cisco MediaSense Cisco VCSC and CXSE Cisco PC software (IP Comunicator (IPC), IP Softphone Sagemcom XMediusFAX Supported ... - May 19

Customer Service Management

Ambler, PA
... Managed the WFM migration to Aspect Workforce Management Empower from Verint Impact 360 as part of the Sykes acquisition of ICT Group. Provided management direction to leverage existing technologies among the communications vertical to improve ... - May 18

Customer Service Manager

New York, NY
... Programmer ACSSWeb is highly complex mission critical real time application which has been interfaced with other complex systems like Billing, Netace, MTAS,WFM, ECPD,ACSS DB, SiteMinder, RM, CTI_IVR,VZW MapACSS On Demand, SCM etc. ACSS has customer ... - May 15

Test Cases Sql Server

Bellmore, NY
... Workflow Management (WFM) is Panama’s editorial system wherein managing editors assign work to all YSM editors. Key contributions: Worked with business analysts to finalize the requirements for Panama WFM. Developed test scripts for automation of ... - May 12

Sales lady/clerk, Factory Worker, Waitress

Philippines, Manila, National Capital Region
... WFM Reports Supervisor Teleperformance Phils Octagon Bldg,San Miguel Ave Ortigas center, Pasig city -09209630620 Jason De la Cruz Call center Agent Concentrix ph Terea tower,Bridgetown C5 road,Ugong Norte -09502056456 Jessa D. Jamolod Applicant - May 09

Sr Technical Project Manager

Boring, OR
... My experience includes Cisco UCCE, UCM, CVP, IVR, AGENT Desktops - Including data dips and screen pops, VOIP, Infrastructure Networks, Telephony, Recording, WFM, REMOTE AGENT with VoIP, Internet plus Avaya telecom and Avaya Advanced Experience ... - May 08
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