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Social Media Customer Service

Long Beach, CA
... Led company to 300% YOY growth, scaling to meet demand, adopting new technology, and expanding resources. COO – Social Media Agency - DEI Worldwide, 2005 – 2014 Senior operating and financial executive with full P&L and management responsibilities ... - Jul 20

Management Training

Pittsburgh, PA
... •Facilitated and led the rollout and training for transition of on-ground counseling services for the Student Assistance Program. •Ensured 100% student affairs compliance in the areas of Jeanne Clery, Title IX, SAVE ACT, Biennial Drug and Alcohol ... - Jul 20

Manager Active Directory

Union, NJ
... Led team of 3 to implement multiple data security initiatives such as data encryption, mobile device management (VMWare AirWatch), log management, WiFi modernization, Help desk management, and management and tracking of software updates on clients ... - Jul 20

Manager Project

Sunnyvale, CA
... • Led and conducted all design and construction activities as leading project manager. • Drafted the implementation plan and schedule, directing business units to achieve scope within the targeted timeline. • Produced market research, drafted ... - Jul 20


Bay Springs, MS
... Gaining customer and utility provider confidence to manage expectations in a rapidly developing and yet unregulated LED lighting industry. Generated more than 80% of annual sales by building CMCS into a widely recognized PG&E and Lockheed Martin ... - Jul 20

Technical Writer Design

Tallahassee, FL
... (Confluence) type documents during tenure Helped develop procedural concepts during the Conversion Readiness & Migration project Led small group of editors within our team & instructed them on correct use for MS Manual of Style Developed writing ... - Jul 20

Product Owner, Director Product Planning - Technical Business Analysis

United States
... Led dual Scrum teams that maintain existing server and mainframe applications, reducing production support across 6 other Scrum teams from 30-40% to 5-10%. EXPERIENCE ADP RETIREMENT SERVICES SENIOR PRODUCT OWNER 2013 To Present • Through integration ... - Jul 20

Sales Customer Service

Parkville, MO
... • Led the transition and reorganization of all sales and operational departments as part of the National Seminars acquisition plan resulting in a 7% overall reduction in overhead expense as well as an 8% reduction in variable costs. • Motivated and ... - Jul 20

Manager Project

Bellevue, WA
... designing and developing user guides, workshops, instructor-led trainings (ILT), online learning content, white papers, analysis reports, and design documents, Analyzing audience, tasks, and scenarios – especially audience and user need analyses – ... - Jul 20

Plant Pathology Intern

Goshen, IN
... campus Over saw an e-board and lead as the executive decision maker Represented Manchester University in a positive manner Led service projects for campus participation Secretary of Helman Hall Council August 2016 – May 2017 Recorded detailed notes ... - Jul 20
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