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Administrative Assistant/Call Center/Reimbursement Counselor

Gaithersburg, MD
... Program Specialist COVANCE MARKET ACCESS- Gaithersburg, Maryland 08/15-Present •Collects and reviews all patient insurance information needed to complete the benefit verification process. •Verifies patient specific benefits and precisely documents ... - Feb 28

Customer Service Management

Lancaster, PA
... Assisted customers with insurance reinstatement. Utilized PennDot Romba database to document and update daily call log. 06/98-10/00 HOLLYWOOD VIDEO Lancaster, PA 3RD Key In addition to providing excellent customer service I was responsible for doing ... - Feb 28

Remote ITSM Consultant (Process, BA, PM, ITIL)

Rochester, NY
... Additional Skills: Editor, The Truth About SharePoint: Essentials for Executives and Managers by Mo Hasan, MCT Life Insurance Licensed, Virginia, 1997 – 2010. Fearless Public Speaker and Trainer CERTIFICATIONS and CLEARANCES ITIL V3 Foundation ... - Feb 28

Customer Service Project

Amarillo, TX
... of first premium payments, sending out insurance policies, collaborating with various underwriters for requests, coordinating with doctors for medical records, and requesting reimbursement from the insurance companies for all expenses incurred. ... - Feb 28

Dietetics, management, sales, marketing

Detroit, MI
... ISC Services, Clawson, MI October 2013-July 2014 Sales/Business Development • Marketed emergency restoration services to insurance agencies and various healthcare prospects • Generated sales for Stera Mist, infectious disease decontaminant, by cold ... - Feb 28

Sales Executive

Philippines, Angeles, Central Luzon
... Completed One Hundred Fifty (150) hours of Job Trainings in “Malayan Insurance Manila” ABILITY/TRAITS • Ability to work under pressure and deadlines. • Computer literate (word, excel, PowerPoint ) • Ability to work as part of a team • Excellent ... - Feb 28

Project Manager Management

Northbrook, IL
... filling out I-9 and insurance forms, breakfast and lunch. Coordinated with new hire’s manager to confirm attendance at orientation and start date. •TAKEDA – Sep 2004 – Sep 2005 - Engaged with internal programmers on customizing in-house tracking ... - Feb 28

Sales Service


... •Introduced iPad based bidding tool that has reduced sales cycle by 7 days •Identified and reduced scrap by 50% •Sold the largest project in the company’s history •Reduced cost of insurance and cost of capital Director of Sales and Service – Transit ... - Feb 28

Credit Analysis

Denver, CO
... -Worked with international credit insurance companies to mitigate risk in foreign markets. Credit Supervisor, TransFirst, Broomfield, CO March 2013 – January 2015 -Oversaw eight direct reports with responsibilities in underwriting and financial ... - Feb 28

Technical Support Software Engineer

Tacoma, WA
... Information System Specialist 1998-1999 Federated National Insurance Provided object-oriented design, programming and implementation support to the customer billing system, written in C++. Prepared test plans and data, and user documentation for ... - Feb 28
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