Help Desk Resumes

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Manager Management

Los Angeles, CA
... Promoted from Help Desk to Senior Network Engineer to Manager of Network Services to Data Center Manager and finally to Manager of Security Services. During that same 8 year period I managed the build out 2 data centers with over 350 servers in each ... - May 28

Bilingual Legal Secretary

Rockwall, TX
... I am not shy if I need help either. Born and raised in South America, I came to the U.S. in 1982 to attend college thus both ... agency doing word processing, voice over work, transcription, desk top publishing, and using my legal secretarial skills. ... - May 28

Information Technology Management

Fuquay Varina, NC
... Recruited staff to create and implement a 24x7x365 Help Desk support team consisting of 21 managers and staff. Utilizing the ITIL framework instituted processes and procedures to improve IT service delivery, reducing change management failures 15% ... - May 28

Technical Support Desktop

Houston, TX
... • Cisco Unified CM Administration • Desktop Support Escalation Point, Microsoft Office 2013, Acronis Imaging, Help Desk, Network Printers Apple IPad and IPhones, • Sales Foundations (Online) EDUCATION • Seneca College of Applied Arts & ... - May 28

Information System Security Manager

Mount Laurel, NJ
... Laurel, New Jersey March 2007 Help Desk Analyst • Support 8,000 internal and 900 employees working remotely nationwide utilizing desktops, laptops, blackberries and sprint wireless cards. • Conducted orientation tech support training classes for new ... - May 27

Engineer Manager

Clermont, FL
... Perfomed work as a systems help desk resource and assisted end users with daily questions and operations needs. Proposed multiple suggestions on how to streamline technology processes and ideas on improving end user efficiency. Martin Federal Credit ... - May 27

Technical Support

Charlotte, NC
... Console (JAMC) Billy Graham Evangelistic Association (Onsite Contractor) February 2013 – October 2013 Help Desk Analyst Provided technical telephone and desk side support to end users to help resolve hardware, software, and printer issues. ... - May 27

Manager Project

West Bloomfield Township, MI
... for prosecuting attorneys), support specialist module (for OCS offices) and enforcement module (for court offices): functional design, manual/procedures writing, testing (system testing and user acceptance testing), training and support (Help Desk). ... - May 27

Demonstrates on a daily routine basis outstanding attention to detai

Katy, TX
... Experience in help desk/technical avenues helping customers over the phone or via remote service. 2+ years’ experience on network infrastructure for the Air Force. Over 10 years as a civilian. Awarded a Top Secret Clearance (Secret Compartmented ... - May 27

Sales Engineer

Houston, TX
... Provided problem resolution and level 3 technical support to the CMS Help Desk. Instrumental in expanding the CMS Server/PC LAN/WAN environment from 0 to 3000+ nodes company wide. SPRY, Inc., Seattle, WA Network Engineer (January 1990 – January 1991 ... - May 27
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