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Resumes 1 - 10 of 3382 |
Germantown, MD
... and extensive knowledge of Relational Database Management System including Database Monitoring, Installation, upgrade Management, High Availability, Disaster Recovery, Log Shipping, Clustering, configuration of Alerts, Operators and Agent Jobs. ...
- Apr 18
Centreville, VA
... Skills include (but not limited to) new employee evaluation and hiring, onboarding, managing teams, coaching and mentoring, staff training and development, quality control, incident analysis, agent evaluation, technical documentation and process ...
- Apr 16
Centreville, VA
... Write and execute test cases using IVR automation tool Cyara Write and execute Desktop automation features simulating Agent interactions w CCW (Contact CenterWorkstation) Write and execute automated test cases for IVR CCW with Selenium using JAVA to ...
- Apr 15
Tysons, VA, 22102
... •Streamlined automated server build management and deployment across diverse platforms like Amazon EC2, Jenkins Nodes/Agent, and SSH. •Managed AWS applications on S3, RDS, EC2, Route53, and IAM, ensuring smooth operations within the AWS stack. ...
- Apr 15
Chantilly, VA
... Wrote Puppet Recipes for automated Udeploy agent installs/updates, Udeploy agent relays install/up- date and configuring the same with the Udeploy server. Fast-provisioning and configuration management for Ubuntu using Cloud Formation and Puppet on ...
- Apr 14
Washington, DC
... Education Towson University, Towson, MD - Bachelor of Science – Gerontology Experience Work Experience In Program Loan Agent Beyond Finance LLC May 2023 to current · Make outbound calls to current clients to discuss lending options. · Utilizes CRM, ...
- Apr 12
Leesburg, VA, 20175
... Current Certified, NIH stroke certification, November 2013 National Society of Collegiate Scholars (NSCS), May 2010-Current Sigma Theta Tau Honor Society of Nursing, 2015-Current Professional Development & Training FEMA IS-100 HCb- Intro to the ...
- Apr 11
Ten Mile Creek, MD, 20871
... Collect and analyze call-center statistics (avg call hold time, abandonment rate, accuracy) Conduct effective resource planning to maximize the productivity of resources (People, technology etc.) Oversee and assess SRC Agent activities and provide ...
- Apr 11
Silver Spring, MD
CAREER OBJECTIVE Seeking a position Mechanic Job Title: Maintenance Technician ll HIGHLIGHTS Work experience on SHIP ASM MARITI ELECTRICAL,ELECTRONIC,ELECTRO-MECHANICAL, MECHANICAL,and power plant systems, and STEAM &600KW UP TO 6662 HP ENGINE ...
- Apr 07
Silver Spring, MD
... Information Radiator, Continuous Improvement, Agile Coaching, Product Roadmap & Development, Agile Maturity, Change Agent, Human Centered Design 6 years of experience, expert in agile and waterfall methodologies known ability to produce high ...
- Apr 06