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Contact Center Project Management

Wake Forest, NC
... day-to-day tier-2 trouble isolation of IP telephony using Cisco IOS, Cisco Unified CallManager, Cisco Unity voicemail and Nortel Norstar Created training material for end-users MCI/WorldCom/Verizon Network Engineer 2000 – 2006 Troubleshooting of ... - Feb 26

Technical Support Customer Service

Atlanta, GA
... Provided essential Telemetry for various Ciena, Nortel, Fujitsu, Cisco, Alcatel-Lucent and Calix equipment platforms. Tellabs 3/2017 to 6/2018 Technical Support Engineer Provided customer phone and onsite GPON, IPTV/VOD, SIP, and High Speed Internet ... - Feb 25

Financial Services Project Management

Port Hope, ON, L1A 1R1, Canada
... leverage other programs offered by Nortel such as GEM and SBA Complete RFP’s and Vendor of Record requests for Finance Sector clients Forecast revenue on a weekly basis for Sales director; submit monthly activity reports As a sales manager, sales ... - Feb 24

Customer Service Solutions Consultant

Dunkirk, Hauts-de-France, France
AYOUB CHBANI Engineer Project LAN/WAN & WLAN PROFILE & SKILLS Training **** *** *********** ***** ** l'Europe, Dunkirk, France 2001 Nortel support specialist Lycée de l'Europe, Dunkirk, France 2008 Arkoon/Stormshield CERTIFIED SECURITY ADMINISTRATOR ... - Feb 24

Project Management Information Systems

Herndon, VA
... Implemented high availability software and hardware infrastructure – Oracle RAC, Veritas Clustering, Weblogic, MC/ServiceGuard, Checkpoint Firewall-1/VPN-1, Lawson ERP, EMC Connectrix SAN Switch and Symmetrix DMX series disk, Nortel Ethernet ... - Feb 23

Project Management Manager

Cary, NC
... VERIFICATION ENGINEER Nortel Networks, Research Triangle Park, NC 2000 – 2002 Developed and executed test plans used to verify and integrate software, hardware, and firmware for call processing in Voice Over Internet Protocol (IP) and Voice Over ... - Feb 21

Information Technology Business Operations

Hill AFB, UT
... Service Consultant/SL-100 PBX Administrator Bell South (For Bank of America Corporation), Charlotte, NC 02/2007 to 11/2009 Contracted by Bell South/AT&T to administer Bank of America's corporate phone systems, including Nortel SL-100 and Meridian. ... - Feb 21

Auto Claims Adjuster

Dallas, TX
... Nortel Networks 1999 – 2001 Backup Administrator/Level 1 Helpdesk ● Maintained 25-35 Backup Servers for 35-50K users in the research and development community on the Richardson campus as well as remote users in northern California and Canada. ● ... - Feb 21

Business Development Project Management

Kirkland, WA
... Data Center Program Management (Agile) TIP/Telecom Infra Project Member and Workgroup Member (Open RAN & vRAN fronthaul) Nortel CDMA 2000 3G-1XRTT overview Satellite Navigation (SRN 9/18) Satellite Communications (WSC) CDMA Design & Optimization. ... - Feb 21

Call Center Business Partner

Chicago, IL
... Director of 500+ onsite junior recruiters (2010 - 2017) Technology: Programmed Rolm/Siemens 9005, Nortel Option 11/Option 81 and Cisco CUCM telephone systems (1990 – 2018) Banking, Insurance, Investment and Staffing Solutions PROFESSIONAL PROFILE ... - Feb 20
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