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Hanover, PA
... I continued in this role supporting PC's, Laptops, and HelpDesk. I worked with trouble ticketing systems such as Track-It and HelpSTAR. I assisted the network team in building and troubleshooting HP Proliant servers and running Cat5 ethernet cabling ...
- Feb 05
Harrisburg, PA
... It has an Admin tool from which an Administrator or Helpdesk person can provide these Access levels to the users of the Revenue Application. Analyst will create the payin reports and A supervisor will Approve them. A scheduled job will Run using ...
- 2023 Nov 30
Mechanicsburg, PA
... Anthem Education Group - Springfield, PA January 2014 - September 2014 IT Support Specialist Support for all incoming Helpdesk requests via the ticketing system or via phone while establishing issue priorities and expediting resolutions. ...
- 2023 Oct 23
Windsor, PA, 17366
... Monitors problem resolution rates and status in JIRA for all active IT related helpdesk tickets Setup and Manage company Cell phones using Microsoft Intune Company portal. Coordinate with IT vendors Dell and CDW for ordering Laptops other computer ...
- 2023 Sep 20
York, PA
... February 2014-May-2014 Answer Helpdesk calls and provide desktop support over the phone Respond to consumer telephone calls and internal email requests for service in a timely manner, research issues and resolve each interaction in a timely manner. ...
- 2023 Aug 31
New Freedom, PA
... 12/2017 – 2/2020 (Contractor) National Association for the Education of Young Children (NAEYC) Membership Finance Department/ Education Accreditation Nonprofit Membership Job Title Database Accounts Receivable/Helpdesk Analyst • Exemplified a ...
- 2023 Jun 02
Mechanicsburg, PA
... Good understanding of Helpdesk / Service Desk and hands-on experience of Employee Self-service (ESS) portal customizations. Extensive knowledge of Front-End Technologies: HTML, JavaScript, JSON, AJAX and CSS, XML. Extensive experience in working ...
- 2023 Jan 06
Camp Hill, PA
... Public Consulting Group – Harrisburg, Pennsylvania Manager: HIC SIS Helpdesk, 2012 Guided support activities to the Home and Community Based Services groups. Assisted Helpdesk Agents, strengthened knowledge, and honed technical/customer service ...
- 2021 Apr 26
Harrisburg, PA
... Environment: Visual Studio 2019, SQL Server 2019, T-SQL, JIRA Helpdesk, Azure DevOps Software Developer, State of New York, Albany, NY July 2019 – June 2020 •State Liquor Authority (SLA) - Complaint Web App – Internet facing Web application is in ...
- 2020 Oct 22
Gettysburg, PA
... •Sharepoint setup •Lawson •Helpdesk •Provided On-Call Support •HL7 Interfaces: EPIC, Provation-(GI & ENDO), Fuji PACS, Cerner, HPF (McKesson), Allscripts, etc. •Development: Cloverleaf engine & Mirth RPG/400 Programmer/EDI Coordinator/Operations, ...
- 2020 Mar 29