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Resumes 1 - 10 of 285 |
Centreville, VA
... Provided high-quality support of phone, E-Mail and Chat contacts received from Strayer University employees, students and graduates. Quality Assurance/Training Lead – The MITRE Corporation 1 October 2012 – 26 June 2015 Duties Include: New Help Desk ...
- Apr 16
Arlington, VA
... GitHub source control: Maintained all code within Branches off Master using Pull Requests Collaboration: Microsoft Teams for chat, Skype Enterprise for presentations Environment: .NET, ASP.NET, Web API, EF, Bootstrap, CSS, HTML, JavaScript, jQuery,, ...
- Apr 10
Hyattsville, MD
... GOVERNMENT MOVERS JAN 2009- JULY 2013 WASHINGTON, DC IT Technician Provided Tier 1 customer support via phone, email, and chat using Zendesk ticketing system Setup workstation moves for office users moving location and equipment Led weekly “in-house ...
- Apr 03
Reston, VA
... Hardware Platforms: Laptops Browser Systems: Google Chrome, Microsoft Edge Project Management: SharePoint, Jira, Confluence Software: Microsoft Teams, Slack, Rocket Chat, Word, PowerPoint, Excel, Wiki, Visio, Outlook Science Applications ...
- Mar 28
Chantilly, VA
... Responsible for capacity, storage planning, and database performance IT CONSULTANT 03/2008 to 07/2011 L3 COMMUNICATION McLean, VA Provided exceptional customer service and technical support to end-users via phone, email, and chat. Assisted with ...
- Mar 22
Chantilly, VA, 20152
... by collecting, analyzing, providing detailed evidence Sonic Healthcare Lead Customer Success Technician May 2011 –Present ● Provided prompt, efficient service by phone, chat, and email to customers with software and technical queries or problems. ...
- Mar 21
Suitland, MD
... ● Field support calls, chat, emails from customers with inquiries regarding the programs ● Technical support for login, rostering, ● Technical support service Kaiser Permanente, Fulton, MD - Customer Service Representative September 2022 -February ...
- Mar 15
Hyattsville, MD
... · MFA · ManageEngine · Endpoint Arise Woodbridge, VA Customer Support Specialist Oct 2022 – Jan 2024 Effectively resolved customer inquiries, concerns, and issues related to automotive products and services through phone, email, and chat support. ...
- Mar 11
Capitol Heights, MD
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. I am a highly motivated professional eager to lend combined ...
- Mar 08
Haymarket, VA
... -- Synthetic data: generation via LLMs (e.g., Orca and phi-1 papers), improving via Evol-Instruct -- Prompt templates/chat templates: Chat Markup Language (ChatML), Alpaca - Pre-training LLMs: -- Data pipeline: dataset filtering, tokenization, ...
- Mar 08