Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ...
- Apr 23
Allentown, PA
... Abilities • Telephone etiquette • Customer Service • Inbound/Outbound Calls • Script Reading • Microsoft Word • Microsoft PowerPoint • Computer proficient • Medicine Knowledge • Sterile cleaning • IV compounding • Online Chat/ Email • Epic knowledge
- Apr 23
Shreveport, LA
... Customer Service Representative/Data Entry, General Dynamics Information Technology Sep 2023 - Present Shreveport, LA • Assisted customers via phone, email, and live chat, addressing inquiries, resolving issues, and providing product information. ...
- Apr 23
Lagos, Nigeria
... Customer support Associate (2022-Present) Communicated with customer’s in-person, through email and chat, over the phone or on social media. Informed customers about special promotions and provided detailed information for various products. Helped a ...
- Apr 23
Grand Rapids, MI
... secure payment processing • Managed system design, deployment, PCI compliance, security, and web hosting • Implemented Live Chat, Google Analytics, SEO, and website caching strategy • Created test plans, managed testing, rehearsed Disaster Recovery ...
- Apr 23
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ...
- Apr 23
Tucson, AZ
... (5 years) • Management (3 years) • Time management (6 years) • Account management (6 years) • Typing (9 years) • Have experience helping customers Via live chat. (6 years) • Customer retention (7 years) • Microsoft Office • Typing • Microsoft ...
- Apr 23
Grand Falls, NB, Canada
... Live chat agent, Email support. Warehouse and shipping operations in a small warehouse. Lead a team of 3 employees in the Chatham Office. Macs Convenience April 2009 –April 2011 Store Manager 24 / 7 ON CALL Direct day to day store operations; All ...
- Apr 23
Roseburg, OR
... Customer Service Representative First Call Resolution LLC - Roseburg, OR August 2008 to January 2020 • Assisted customers with a warm and professional attitude • Assisted customers with questions • Interacted with customers through live chat • ...
- Apr 23
Barangay 62-A, Cavite, 4101, Philippines
... Mastered CRM tools – Salesforce and Digital River EXPERIENCE SM Development Corporation Property Specialist 1 January 2024 – February 2024 Sitel Ethon Cyberpod Chat Support Agent (Sales and Retention) August 2022- December 2023 SVI Podium/ SM ...
- Apr 22