Rock Hill, SC
... • Audit and evaluate the performance of a minimum of 15 agents relative to workflow routing, time with the company, and skillsets. • Achieve an average of 95% CSAT (customer satisfaction) goal each quarter for the department and maintained a 97% ...
- Mar 26
Broken Arrow, OK
... Farm rated me A+ working Hail / Total Loss claims and closing • Highly effective relationship-building skills for working with agents, supervisors, policyholders and claimants with well-developed insurance industry contacts • More than 25 years of ...
- Mar 26
Saint Paul, MN, 55114
... Some tasks include: •Designed and Implemented Gen Ai strategy for General Mills Involving Interactive Chat Agents, Retrieval Augmented Generation of Product data and Image Generation. •Utilized Universal Sentence Encoder and Bert Uncased 768 ...
- Mar 26
Brighton, CO
... Closer Balanced Closing Disclosure (final figures) with settlement agents, prepared and sent closing packages, audited all documents for accuracy, communicated all closing aspects with customers, maintained pipeline to track and log status of loans. ...
- Mar 26
Los Angeles, CA, 90012
... Supervised compliance of 300+ licensed national agents, increasing sales by 60% or 20,000 new insurance policies generated annually. Guided project strategy and sales to major Fortune 500 companies: Ford Motor Company, PNC Bank, and Charles Schwab ...
- Mar 26
Irvine, CA
... Customer Service Lead/ Sales Representative The Hertz Corporation Mar 2014 - Apr 2020 (6 years 2 months) Managed, trained, coached and motivated Customer Service and Sale Representatives and Instant Return Agents. Increased sales by 24 % via new ...
- Mar 26
Glastonbury, CT
... ING, Windsor, CT October 2012 - March 2013 Annuity Customer Service Representative Partnered with agents, brokers, and clients to deliver a seamless customer experience. Processed reallocations and withdrawal of funds within the activate annuity ...
- Mar 26
Detroit, MI
... ● Provided training and mentorship to other agents that were able to grow their business and created new Allstate owner operated branch offices. ● Grew from zero client base to average revenues of $2.5 million in annual premium revenue. ● ...
- Mar 26
Albany, NY, 12207
... Interfaced with various real estate agents to cultivate productive relationships and influence new business opportunities. Evaluated, authorized, and recommended approval of commercial, real estate, or credit loans; analyzed comprehensive ...
- Mar 26
Capitol Heights, MD
... Provided Tier II and III support for Blackberry Enterprise Server, facilitating seamless communication and operational efficiency for law enforcement agents. Played a key role in administering Microsoft SharePoint 2007 and ARCGIS, enhancing ...
- Mar 26