| Resume alert | Resumes 11 - 12 of 12 |
Manager Customer Service
Johnsonville, SC, 29555
... Improved quality scores from 78% to 85% overall, providing recognition for agents with 90% QA and above; required team managers to attend 2 calibration sessions per week. Improved customer-at-risk save rate from 27% to 55%. Responsible for data ... - 2010 Mar 09
... Improved quality scores from 78% to 85% overall, providing recognition for agents with 90% QA and above; required team managers to attend 2 calibration sessions per week. Improved customer-at-risk save rate from 27% to 55%. Responsible for data ... - 2010 Mar 09
Customer Service/Medical Receptionist
Lake City, SC, 29560
... EMPLOYMENT 11/4/2008-1/06/2010 ASSURANT Florence,SC Hazard Insurance Processor I Make and receive calls to agents and insurance companies to get homeowners renewal premium and pay claim. 12/09/2004-10/30/2008 FLORENCE SCHOOL DISTRICT 3 Lake City, SC ... - 2010 Feb 23
... EMPLOYMENT 11/4/2008-1/06/2010 ASSURANT Florence,SC Hazard Insurance Processor I Make and receive calls to agents and insurance companies to get homeowners renewal premium and pay claim. 12/09/2004-10/30/2008 FLORENCE SCHOOL DISTRICT 3 Lake City, SC ... - 2010 Feb 23