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Resumes 1 - 10 of 3995 |
Bethesda, MD
Bi-lingual professional with experience in financial account and clerical management, call center, customer service, community engagement, and customer advocacy and case management; Capable of facilitating collaborative problem-solving forums for ...
- Apr 18
McLean, VA
... Have to answer the questions.Have to fill survey details (Floor to sheet) ● CMS Portal -Used to create assignments and assign associates. Admin has permission to create, update, assign and delete the assignments. Responsibilities: ● Acted as a Full ...
- Apr 18
Germantown, MD
... Participated in on-call rotation supporting systems after-hours, weekends and holidays. Analyzed and resolved performance issues, database capacity issues, replication, and other distributed data issues for all production and test databases. ...
- Apr 18
Bethesda, MD
... • Led procurement of all resources, including design, engineering, and consulting professionals for retail projects, commercial offices spaces, and IT call centers. • We are experienced in utilizing both delivery methods—Design-Built and CM at Risk— ...
- Apr 17
Washington, DC
... rooms and provide support for the conference rooms by assisting with technology set-up prior to all scheduled meetings which technology includes the Video Telecommunications (VTC) equipment, conference call equipment and bridge line technology. ...
- Apr 17
Washington, DC
... KNOWLEDGE & SKILLS Personnel 20-30 management Strong analytical, problem solving skills, audit claims, customer/client service management, inbound and outbound call center CWOS, eCMIS, Maxstar Various telecommunication software applications: Nortel, ...
- Apr 17
Centreville, VA
... Subject Matter Expertise: Microsoft Office Suite Lync/Communicator Outlook and Distribution Lists Certified Help Desk Professional - STI Knowledge (No longer doing business) 12 November 2002 – 14 September 2004 Duties Included: Floor Coach ...
- Apr 16
Washington, DC
... Office Manager MAHNO PRINTING - Capitol Heights, MD 2007 to 2009 Receptionist/Floor Supervisor Americas Best Contacts and Eyeglasses - Washington, DC 2006 to 2009 • Front Desk Administration. • Schedule Appointment of Clientles. • Facilitated ...
- Apr 15
Centreville, VA
... Work Experience United Health Group – NJ: IVR Tester (Oct 2022 – Present) Responsibilities: Write and execute test cases for UHG IVR Genesys Call Center following BRD and FRS documentation. Write and execute test cases using IVR automation tool ...
- Apr 15
Chantilly, VA
... Supported on call rotation and handled all Production Incidents efficiently and extensively used Pagerduty and Service now tools for incident management and for scheduled deployments. Implemented Splunk for application log. Metrics and for tracing ...
- Apr 14