Itil resumes in Scottsdale, AZ

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Engineer Customer Service

Phoenix, AZ
... on Attention and Customer Service model inspired by Disney *ITIL Training *Training on Overview of Systems Security Issue WORK EXPERIENCE Gestamp Solar Steel September 2016 – November 2018 Job Position: IT Specialist Activities: * Sole IT support. ... - Jan 29

Senior Systems Administrator

Chandler, AZ
... Areas of Expertise IT Operations Strategic Planning Business Process Automation Process Improvement Customer Engagement System Development Backup and DR Budget Administration IT Security Technical development Certification: ITIL Foundation, CompTIA ... - Jan 05

Desktop Support

Laveen, AZ, 85339
... Maintained and coordinated tickets in the Heat ticketing system Supported large student body in a fast paced environment consistently exceeded SLA requirements for customer service and sla Educational Highlights: A+ Certification ITIL V3 Foundations ... - 2018 Nov 30

Project Manager

Phoenix, AZ
... new technologies, Project Management Software, Project Research, Defining Functional and Non-Functional Project Requirements, ITIL, Project Proposal Submission, Budget/Design/Implementation Management, Scheduling, Management Reporting, Scope/Quality ... - 2018 Oct 29

Business Analysis, Project Mgr, Programmer, DB Admin.

Phoenix, AZ, 85053
... etc.) 11 Years Project Management (Scrum Agile / Waterfall methodology, SAP My SAP methodology, Microsoft Sure Step, ITIL, Project Plans, Gant Charts, Management of Scope, Change Orders, Process Diagrams, Resource Planning, Vendor Mgmt., User ... - 2018 Sep 22

Quality Assurance Manager

Tempe, AZ
... Established configuration management process per ITIL, versioning schema, and code promotion process and criteria through the SDLC environments. RIF occurred in 1/09 due to downturn in economy and senior staff were terminated due to cost. 11/07-1/08 ... - 2018 Sep 19

Project Analyst

Chandler, AZ
... ACADEMIC QUALIFICATION Master of Science (Software Engineering), USA Bachelor of Technology (Information Technology), India CERTIFICATIONS Project Management Professional (PMP) ITIL v3 Certified Scrum Product Owner (CSPO) Certified Tester Foundation ... - 2018 Aug 21

Manager Project

Scottsdale, AZ
... EDUCATION Agile Scrum Master Certification, Phoenix, AZ ITIL IT Service Management Certified, Phoenix, AZ Windows 2003 Server Administration, Folsom, CA Bachelor of Science Program, University of Phoenix, Roseville, CA Associate’s Program, Georgia ... - 2018 Aug 17

Manager Project

Phoenix, AZ
... AZ Certified Project Manager, Certified through Government Information Technology Agency (GITA), 2008 IT Infrastructure Library (ITIL), Foundation Certificate in IT Service Management, 2006 IT Project Management, Global Knowledge, 2006 DoD Level II ... - 2018 Aug 07


Chandler, AZ
... Technical Training using C and PLI Professional Development Certifications Information Technology Infrastructure Library (ITIL) V3 Foundation Certification ServiceNow Certified System Administrator Training ServiceNow Scripting (2018) Orchestration ... - 2018 Jul 17
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