Call Center resumes in Detroit, MI

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Customer Service Engineer

Detroit, MI
... ity, organizational units, DNS, deploying software and patches as a Windows Packager Specialist •Provided ongoing IT support and technical assistance in a large scaled fast paced 24x7 operations (NOC) call center to multiple functional levels (I.e. ... - May 25

Workforce management Manager

Farmington, MI
... economies of scale Employment LG&E-KU Louisville, KY 2013 – 2016 Contact Center Business Analyst Oversee WFM operations for Business & Residential all for 6 call centers across the state of Kentucky Responsible for Workforce Management (WFM) ... - May 25

Call Center Representative

Detroit, MI
... Polk City Directories, Livonia, MI Inside Sales Representative September 2002 – March 2003 Worked in an Inbound / Outbound call center handling an average of 200 calls per day. Called present and new directory subscribers to obtain customer ... - May 24

Active Directory Manager

Detroit, MI
... * Help Desk Technician experienced in supporting Windows 2003 / 2008 within a Call Center environment. * Responsible for database system by coding database descriptions * Directed 3-5 weekend personnel. * Experienced in using Active Directory for ... - May 24

Customer Service Representative

Southfield, MI
... stored store for customer's to shop Office Manger Southfield Rebah Center, Southfield, Michigan 08/2015 to Present Greeting ... Member Service Representative/Call Centre Michigan First Credit Union, Detroit, MI 04/2002 to 12/2002 Conducted telephone ... - May 22

Manager Mechanical Engineer

Warren, MI
... •Maintained and monitored the Blanket Purchased Log (BPA), and recorded every call to the vendor. •Sustained a tracking ... Accident and Health Agent-Life-Only Agent, Apr 2015 Certificate in Job Search Workshop on East County Career Center, Oct ... - May 12

Active Directory Support

Troy, MI
... Responsible for managing 5 call center employees who support the office (Level 1) Ensure proprietary software (Citrix) is able to connect to servers across multiple data centers. GPO creation, testing and editing based on company policies. Document ... - May 12

Project Manager Information Technology

Sterling Heights, MI
... I assisted in the launch of the evergreen Call Center which continues to grow and evolve. I served as AIS lead on a 3-month assignment in Chicago in preparation for the assumption of new business. I thrive in both independent and collaborative work ... - May 10

Test Cases Project

Canton, MI
... to Claim Center application. This application highly reduces customer’s time by not in call explaining about their claims to the employees of company and also reduces the call traffic directed to Direct Line Group call centre to log the Home claims. ... - May 05

Project Manager Sales

Harrison charter Township, MI
... Also after hours the shift leads worked with the internal call center for Henry Ford Health System. Along with supervising office staff members and other department personnel as assigned by the Director of Facilities Services. Responded to ... - May 05
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