James G. Gillentine
**** ***********, *******, ** *****
************@*****.***
Highlights
• Recruiter with three (3) plus years experience in education/career recruiting.
• Outstanding interpersonal skills with the ability to make anyone feel comfortable and welcome.
• Sales Professional with four (4) years experience in Sales, Account Sales, and Sales Management.
• Organizer/Administrator with six (6) years experience managing Sales/HR and Logistics offices.
• Trainer with five (5) years experience in training and professional development for employees, and product and technology training for customers.
• Excellent communicator with 10+ years experience in oral and written communications applications.
• Outstanding Customer Service skills with 10 years experience in problem-solving, researching and providing information.
• Three (3) years experience in developing sales and marketing techniques and strategies.
Experience Overview
Adams Business Center – Memphis, TN Feb 2011 - Current
Account Executive
I am responsible for sales growth, marketing, customer service, and client training in the field of educational presentation technology. My responsibilities include:
• Creating sales using various prospecting methods (phone, email, and in-person calls).
• Conducting demonstrations of educational presentation technology to individuals and groups.
• Providing product training for hundreds of educators in dozens of schools across west Tennessee.
• Promoting company and product awareness at various tech shows and promotional venues.
Accomplishments: Opened 70+ new accounts during first year, leading to over $400,000 in revenue. Scheduled and conducted 200+ appointments and demonstrations in first year.
United States Navy Recruiting Command Aug 2007 – Dec 2010
Recruiter/Recruiter-in-Charge
I managed office with key responsibilities in Sales, Marketing, and Recruiting. I was accountable for sales team production, and responsible for general office administration.
• Managed recruiting office for 2+ years, leading a team of 3 recruiters to exceed goals regularly.
• Designed and conducted successful recruiting presentations at dozens of high schools, colleges, and career fairs across a 9-county territory in Northeast Arkansas.
• Conducted sales cold calls and phone calls to hundreds of prospects in region.
• Conducted telephone and office interviews for hundreds of applicants.
• Responsible for procuring and maintaining inventory of promotional items and materials.
• Performed public relations/press release duties and supervised community relations projects.
• Conducted orientation training seminars for dozens of recruits.
Accomplishments: Exceeded goal by 180% first year on the job. I was ranked #3 out of 172 recruiters in 3-state district. Met and exceeded sales goals during tenure as office manager.
United States Navy Mar 2003 – Aug 2007
Logistics Specialist
I served as part of a team that provided complete logistical support for operational platform of United States Navy, to include purchasing, requisitioning, shipping/receiving, inventory and stock control, and bookkeeping and financial database management. I supervised a logistics office, warehouse, and mailroom.
• Maintained inventory record filing systems (electronic and hardcopy) for multi-million dollar warehouse.
• Purchased, inventoried, and maintained office supplies for 25+ offices and departments.
• Provided customer service and support for 500+ members of command.
Accomplishments: I implemented a hazardous material reutilization program, saving $40K operational funds.
Skills
Correspondence and professional writing
Various relational databases (Sage ACT!, R-Supply, R-Tools)
Microsoft Applications All: PowerPoint, Excel, Word, Outlook, Explorer, etc
Education
1993-96 University of Memphis
Areas of study: Journalism and Criminal Justice
2011-12 Southwest Tennessee
Areas of study: Business Administration