Project Manager Sales
Resume:
DEBBIE WILLIAMS
Willingboro, NJ 08046
*********@*****.***
Experience:
**/*/****-*/**/2011 PHH Mortgage Corporation, Mount Laurel, NJ
L1 Auditor – Wholesale Lending Correspondent
• Managing Pipe-line management for Tier & files
• Contacting Correspondent to clear open conditions, also updating Correspondent on pipe-line
• Training new hire, on the auditing process (Tier 7 files)
• Funding Tier 7 Loans (Back-up to Funder)
• Assisting Team Players with auditing questions, process & procedure
• Audit Tier 6&7 Loans prior to pre-purchase
• Perform compliance test for Tier 7 files prior to auditing
• Assisted with Purchase Revision
•
1/12/2008-12/7/2009 Equity Guard Financial Group, Willingboro, NJ
Loss Mitigation Counselor/HUD Certified Housing Counselor
• Process all intake applicant/interview thru phone conversation
• Evaluation of intake documentation
• Oversee and direct all aspects of daily loss mitigation processing
• Document the system with appropriate action and/or follow up on each file
• Monitor and verify 1st mortgage foreclosure action and sales refund
• Receive and resolve incoming customer inquiries regarding balances owed as necessary
• Contact borrowers to negotiate payment on debt as necessary
• Provide default and loss mitigation counseling to individuals facing foreclosure, refinancing options, tax arrears and assessments
• Provide individual counseling to homeowners regarding loans, grants and repairs
9/27/2007-Present Silver Hill Realty, LLC, Willingboro, NJ
Real Estate Sales Agent
• Show Residential Properties and demonstrate the feature and benefits of available homes
• Converts prospect to closed sales for client located throughout South Jersey
• Provide close, personal client attention and tenacious follow-up to ensure best service
• Prepare contracts and documentation; advise first time home-buyers on general escrow and title procedure
• Negotiate sales and listing agreement
4/1/2006 –9/24/2007 Dow Jones & Company, Inc. South Brunswick, NJ
Online Customer Relations Representative (Wall Street Journal Online)
• Answer incoming calls, for customers regarding their accounts
• Reviews detailed information on accounts and resolves problems for customers
• Troubleshoot customer’s inquiry regarding software (wsj.com)
• Process online subscription for online accounts
• Assist customer with the content and navigation of the website (WSJ.COM)
11/1/2004-4/1/2006 Commerce Bank, Cherry Hill, NJ
Technical Online-Banking Representative (Call Center)
• Answered incoming calls, for customers regarding their accounts
• Reviewed detailed information on accounts and resolves problems for customers
• Troubleshoot customer’s inquiry regarding software (Quicken, Microsoft Money, etc.)
• Faxed customer statements, checks, money orders, etc.
• Processed all incoming E-Mail account within our website
• Processed online sign-up request for online banking
Debbie Williams
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1/05/2001-07/03/2005 Alternative Mortgage, Princeton, NJ
Loan Originator
• Solicit new and pre-existing customer
• Discussed loan package with potential borrowers
• Monitored flow of assigned loans through the pipeline
• Lock loans upon client request
• Coordinated printing Myers report to identify current loan submission
• Processed all incoming Loan Application/ran Approvals through DU/LP
• Prepared and mailed out all packages to customers
• Assisted with closing when necessary
• Assisted team leader with underwriting when necessary/provided back-up to team leader
• Ordered appraisal, title and flood certificate/updated the rates in a timely manner
5/05/2000-12/01/2001 Merrill Lynch, Pennington, NJ
Budget Analyst/Project Manager
• Supported project management team in 401(K) Division
• Processed all vendor invoices (45.5M)
• Processed all client billable invoices on a monthly basis (90M)
• Kept track of each team member’s schedule and helps to maintain project’s timeline
• Ensured that the billable time is entered for all projects
• Assigned all projects that goes into Job Manager/Virtual Ticket System (500)
• Administered all fixes and patches to software (JM/VT) on a daily basis
• Trained all new employee in (VT/JM)
• Closed out all projects and maintained all end of year functions to ensure accuracy
• Maintained weekly status reports
1/05/2000-4/20/2001 Merrill Lynch, Plainsboro, NJ
Project Manager
• Managed all projects simultaneously
• Ensured all projects are cost-effective and provide post project financial status
• Processed all vendor invoices (600,000.00) through the year
• Managed all projects within agreed timelines and to the agreed brief alerting
• Supported Production Department, Retirement Group
• Initiated all internal & external projects within the Retirement Group, Production Department
• Researched, purchased and implemented new system throughout the department (JM/VT)
• Trained all employee on (VT/JM) Virtual Ticket/Job Manager Software
2/01/1999-1/09/2000 Mosler, Inc., Pennsauken, NJ
Project Manager/Installation
• Assistant to 3 Regional Project Manager
• Coordinated all Power Point presentation, assisted in arranging for binding and shipping
• Supported and maintained web site on a daily basis
Debbie Williams
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• Maintained expense reports
• Scheduled appointments, meetings and calendar
• Handled conference room reservations
• Received and screened all visitors, initiated all conference calls
• Screened all incoming calls, and resolved internal and external customer inquiries
• Purchased and maintained weekly update on all office supplies and equipment throughout the department
• Maintained data entry creation
6/1/1989-1/5/1999 The McGraw-Hill Companies, New York, NY
Project Manager
• Operated the production Assisted Design Manager and 8 Art Directors, and 3 Production Managers within the Sweet's Division
• Prepared vouchers and made travel arrangements
• Coordinated marketing seminars, prepared vouchers, purchased supplies for department
• Operated the production control system for recording progress of design production jobs, and movement of the department's activities via an automated system
• Interacted with Sweet's Client Services and Sales Department to obtain contract information and approvals, to ensure proper and current documentation throughout the pre-press stage
• Organized information from various sources and prepared annual reports on reprints and press vendors for the Director of Design Production
• Contacted and coordinated pre-press vendor orders necessary for the production of approximately 3,000 catalogs, 6,000 documents
• Typed design/production estimates for STP clients, (Sweet's Clients to Print), confirmation letters of estimate approval, client proof letters, Print & Bind Orders, Custom Quotes for printers and art return forms
• Acted as a liaison between printers, Production Coordinator, Art Directors, Design Manager and Production Managers
Education: 5/17/2009 NeighborWorks America, Washington, DC
HUD/Certification NCHEC Certification in Housing Counseling
2/2006-2/2006 Weichert Real Estate School, Marlton, NJ
Licensed Real Estate Sales Person
9/2002-12/2004 Camden County College, Cherry Hill, NJ
MCSE-Certification Networking Administration (Microsoft Server 2002, Migrating to Window 2002, Microsoft 2000 Server)
1/1999-12/1999 RPT Consulting, New York, NY
A+ PC Technician Certification Computer Repair
9/1984-6/1987 Queens College, Flushing, NY
References Available Upon Request
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