Customer Service High School

LaRoniecia Jones

**** ******** *****, ******** *******

**********@*****.***

Food Server

Dynamic, Results-Oriented, and Team-Spirited, Self Starter and Motivator

Overview A year of serving food in a restaurant and fine dining environment, functioning as a team member.

•Background in customer-oriented service operations, including and promotions.

•Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.

•Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly.

•Familiar with Microsoft Word, Microsoft Excel, e-mail, and the specialized systems.

Areas of Expertise • Serving food, soft beverages and liquors.

• Knowledgeable with food and safety hazards inside the kitchen.

• Problem solving and quick, responsible decision making.

• Great ability to multi-task.

. Customer Service

Professional Experience

Spice’s Restaurant and Lounge

April 2011-Oct 2011

Server/ Hostess

• Familiar with operating cash register with cash payments and major credit/debit cards.

• Server of food, soft drinks and liquors

• Lounge Promoting

• Suggestive Sales

• Ability to maintain a clean, safe environment

• Deliver Service

MDT Personnel May 2012-Aug 2012

Banquet Server

• Server of food and soft drinks

• Ability to set and break down a banquet style event.

Education Jordan Vocational High School Columbus, Georgia 2006-2010

References & Supporting Documentation Furnished Upon Request

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