Bobbie Harris
Jacksonville, FL 32208
Human Resources Program Coordinator with over 15 years experience in a corporate environment.
Employment History
Senior Program Coordinator and tuition assistance administrator. Thorough knowledge of the Tuition Assistance Program Policy and procedures. Processing more than 2000 reimbursements per year. This program is operated using the People Soft System version 8.8. Administration of the Tuition Assistance Program included the review of submitted documentation for accuracy and compliance. Reimbursing employee upon receipt of reimbursement request. Ensuring reimbursements do not exceed the amount set by policy. Scheduling training rooms for the Training Department as well as internal training needs with the use of outlook. Ordering training material from outside vendors and internal vendors. Responsible for class-room set-up. Ordering refreshments and administration of the training room. Maintaining archive of videos for the training department and loaning videos for internal use.
Blue Cross and Blue Shield of Florida
Organizational Training and Development Department
Tuition Assistance Program Administrator 11/28/05 -12/31/07
• Process reimbursements using people soft 8.8.
Reviewing all submitted documentation for accuracy and compliance
Reimbursing the employee upon receiving reimbursement request
Ensuring reimbursements do not exceed the amounts set by policy
Verifying whether or not the educational institution is accredited as defined by policy
Approving expense reports
Blue Cross and Blue Shield of Florida
Organizational Training and Development Department
Senior Program Coordinator 07/27/95 – 12/31/2007
Registration Process
• Accept all incoming registration into the department for training
• Registrar participants for training classes using the Registrar System/People Soft 8.8
• Send out confirmation memos
• Scheduling training rooms
Schedule training rooms according to quarterly schedule as needed
Schedule training rooms for internal use
• Maintain inventory of all training material
• Update training material
• Create Certificates of Completion
Ordering training material from outside vendors and corporate vendors
Program Set-up
• Order refreshments according to department guidelines
Send electronic material to copy center for participants manuals
Receive printed material and prepare participant manuals
If offside, box and ship participant manuals
Forward participant material to classroom
Print door sign
Provide Certificate of Completion
Prepare monthly report and forward to manager
Update HSG Website on a quarterly basis or as needed
Maintain department training videos and DVDs
Administrator the training department training rooms
Blue Cross and Blue Shield of Florida
Word Processing Department
Desktop Publisher 1993-1995
Designed and published
• Newsletters
• Brochures
• Certificates
• Training Material
Technical Skills
• Microsoft Office
• Microsoft word 2007
• Create documents and tables on a daily basis
• Excel 3.1
• Use excel in the creation of monthly reports and other documents as needed by Training Department
• PowerPoint
Create certificate of completion, presentation and door signs
• Adobe PageMaker 6.5
Create/design documents
• Visionary Strobe XP200
Scan documents as needed by the training department and HR
• My Assistant Version 3.6
Ordering refreshments
• PeopleSoft 8.8
Tuition Reimbursement and registration process
Education:
High School Diploma
Stanton High School
References available upon request