Customer Service Manager

MIATA SHERIFF

**** ***** **** **

Philadelphia, PA 19142

Cell Phone: 215-***-****

**********@*****.***

_____________________________________________________________________________________

Education

Clarion University of Pennsylvania, Clarion, PA

Bachelor of Science in Business Administration, Spring 2010

Major: Business Management

Work Experience

Business Administrator, Pennsylvania School of Nursing, Philadelphia, PA

Fall 2010- Present

• Responsible for supervising and overseeing the work of the business office personnel including the admissions office, the chief recruiter and the office manager

• Maintenance of a wide variety of financial, statistical and clerical records

• Assists in budget preparation, salary and insurance studies

Merchandising Internship, Diane Von Furstenberg Studio, New York, NY

Pre- Fall 2011

• Managed workload, calendars and ensure all deadlines are met

• Assisted with pre-fall pricing analysis

• Ability to work to work in deadline oriented team environment

Sales Associate, Lord and Taylor, Bala Cynwyd PA

Spring 2009-Summer 2011

• Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.

• Provide customer service in fast-paced environment

Student Assistant, Social Equity Office, Clarion University, Clarion, PA

Fall 2005- Spring 2006

• Assisted the office manager with daily operations

• Helped students with questions concerning social equity

• Responsible for maintaining files of on-going university job applicants

Computer Skills

• Microsoft Word, Excel, PowerPoint, Access, Internet

• Competent with Accounting and Financial Management

• Able to document and keep records, excellent communication and writing skills

References available upon request.

Contact this candidate