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Insurance Agent Management

Location:
Lake Mary, FL, 32746
Salary:
$40,000
Posted:
August 20, 2012

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Resume:

DIANA F. DOLL

*** ***** *** ******, **** Mary, Florida 32746

407-***-**** – zxis5t@r.postjobfree.com

Energetic, engaging, results-oriented team player who will make a difference in your company. Excellence as a problem-solver is supported by ability to absorb high level concepts and to define detailed resolution(s). Success of changing roles has hinged upon ability to mentor and share knowledge – important in promoting continuity and integrity of an organization.

WORK SUMMARY

WELLS FARGO HOME MORTGAGE Dec 2011-Present

Lake Mary, Florida

Loan Servicing Specialist

Contract Position working on federal Office of the Currency of the Controller project where homeowners that

were foreclosed on between 2009-2010 have been sent surveys which have been returned for auditing purposes.

Job entails looking at entire mortgage loan history and gathering all pertinent information for review by a third independent

party to determine if customer was financially harmed in any way.

PUBLIC RISK UNDERWRITERS (a Brown & Brown, Inc. subsidiary) 2004-Aug 2011

Lake Mary, Florida

Executive Operations Assistant to Senior Management & Marketing Department

Program Administrator for Preferred Governmental Insurance Trust (PGIT), a Local Government insurance trust created in 1999 that provides Property, Liability & Workers Comp insurance to public entities such as cities, counties, municipalities, schools, etc.

• Administrative support in daily operations of Company and to Executive Department

• Works with Agents and Members of Public Entity, Municipalities & Schools

• Coordinates bi-monthly Board of Trustee meetings at various hotels within State of Florida

• Underwriting Dept – Processed Premises & TanksSafe Pollution Policies, Renewals & Endorsements

• Coordinates Large Conferences for over 200 people & Board of Trustees Meetings held 6 times a year

• Coordinates attendance at Conferences arranging Booth Space, Hotel & Travel Arrangements

• Coordinates events for Internal Staff

PROTEGRITY SERVICES, INC. (formerly Humana Workers Compensation Services) 1997-2004

Longwood, Florida

Executive Assistant/Special Investigation Unit/Internal Audit Coordinator,

Payroll & Tax Compliance Coordinator – “Notary Public”

• Research and analysis of possible fraudulent claims/performs background checks

• Perform monthly analysis of payroll & tax compliance for Humana Inc.

• Documents facts, results, conclusions in written format

• Coordinates outside Investigator assignments

• Responsible for tracking expenses of department

• Administrative support to upper Management

• Performs special assignments for Internal Departments

• Proficient in Word, Excel, Access, Powerpoint, Outlook, AS400, Lotus Notes

• Oversees restitution and collection payments from fraudulent claimants and policy holders

• Management of defense attorneys and surveillance vendors for company

• Administrative support to upper Management

CURRENT LICENSES

Multi Line General Lines 220 Insurance Agent’s License

Notary – State of Florida



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