sales

Ismael Tony Gomez

*** ****** **** **. ** #*• Albuquerque, NM 87113 • Phone: 505-***-**** • Email: ************@*******.***

Customer Focused and Results Oriented Sales Professional with 17+ years experience in customer service and sales positions. Exhibit excellent leadership and decision-making skills. Have great teamwork abilities by applying professionalism when working with management, co-workers, and customers to maximize efficiency. High work ethic by taking pride in work assigned and thorough in completing tasks. Maintain integrity, a positive attitude, commitment, and persistence in work and life situations. Excellent customer service skills by relating to customers to meet their needs and wants to deliver expected results. Communicate effectively and ensure follow-up to provide exceptional customer experience. Learn products, policies, procedures and systems quickly to better serve the company and customers. Effective closing skills to ensure company goals are met. Utilize goal setting and time management skills.

EXPERIENCE

Realtor, Campbell & Campbell Real Estate Services, Albuquerque, NM (2007 to 2010)

• Assist in finding and selling homes for customers

• Provide high level of customer service throughout transaction

• Work with other Realtors, lenders, appraisers, inspectors, and title companies to ensure timely closing of home

• Work through negotiations of sale and troubleshoot issues in professional manner

• Properly document offer and sale transactions to ensure proper legal requirements

Salesman, Morning Star Motor Company, Albuquerque, NM (2003 to 2005)

• Provide quality customer service in the area of used car sales

• Assist customers with vehicle demonstration

• Assess needs and wants of customers to ensure proper product to offer

• Complete finance applications and sales contracts

• Follow-up on internet leads to produce sales

• Enter, log inventory and prepare vehicles for sale

• Ensure company goals are met through effective sales

• Maintain high level of optimism and energy to effectively meet goals

• Follow-up with customers to assist in future purchases and to maintain positive relations

• Responsible for opening and closing car lot for business operations

• Attend car auction with manager to purchase inventory

• Update inventory and pricing on company website

Facility Technician, Victory Love Fellowship, Albuquerque, NM (2001 to 2003)

• Assist church members, staff and visitors with various needs

• Open and close facility for operations

• Maintain landscaping, repair, painting, and miscellaneous maintenance of grounds and facilities

• Ensure grounds and equipment are in proper working and viewing order

• Inventory control

Owner, ACE Enterprises, Albuquerque, NM (1998 to 2001)

• Perform in-home demonstration of vacuums to customers

• Overcame objections in order to close sales

• Complete finance applications and sales contracts

• Maintain positive customer relations

• Multi-task business operations with business needs

• Hire and train employees to provide quality customer service skills and to meet company needs

• Manage sales revenue

• Manage product inventory- order supplies and equipment

EDUCATION

Associates in Theology

Victory Bible College, Albuquerque, NM (2004)

References Available Upon Request

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