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Sales Customer Service

Location:
Canada
Posted:
August 25, 2011

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Resume:

Danielle L. Beausoleil

**** ******** **.

London, Ontario

N5W 1B1

519-***-****

**********.********@*****.***

OBJECTIVE: To obtain a full-time career position in the environmental sector.

Masters of Environment and Sustainability

The University of Western Ontario, London, Ontario, September 2010-2011.

Relevant courses: Foundations of Sustainability, Engineering Solutions, Planning and Management, Sustainable Business Practices, Ecosystem Health.

Bachelor of Arts, Sociology, Double Minor in Psychology/Anthropology

The University of Western Ontario, London, Ontario, 2006-2010.

Relevant courses: Environmental Health and Hazards, Research Methods of Sociology, Statistics, An Introduction to Test and Measurement, Social Problems, Life on Planet Earth, Resources/Environment and Sustainability, Politics of the Environment, Special Topics in Environment and Culture, Nature in the City, Issues in Primate Conservation.

TECHNICAL SKILLS

Using various databases such as Geobase, SCOPUS, Scholars Portal Search, BIOSIS, Worldcat and J-Score for research purposes

Waste and Recycling tracking development

Disability software training such as Dragon NaturallySpeaking

Proficient using MS Office including Power Point, Word, Excel.

WHIMIS Training

High Five Training

Geographic Information Systems Training

WORK EXPERIENCE

Environment and Sustainability

Sustainable Research and Development Intern,

Goodwill Industries, Ontario Great Lakes, 2011

Develop a waste and recycling metric tracking system for the improvement of waste sent to landfill; develop an environmentally friendly procurement program; create and institute an employee awareness and education program for green initiatives; investigate renewable energy options for all stores; coordinate with mission leadership to identify ways to create training and transitional opportunities for program participants in the sustainability sector and research and introduce Goodwill to ISO 26000. Involves the research of best practices; database development; stakeholder and employee education; leading and assisting stakeholder meetings as well as sustainable business development management.

The Natural Step, Level One Certification, The Natural Step Canada, 2010

A workshop geared toward creating effective sustainable change agents and leaders using a strategic, science-based systems approach to sustainability that can be applied to communities, businesses, NGOs, educational institutions and society.

Legislation and Certification Systems, Tavares Group Consulting, 2011

It provides up to date environmental rules, standards and regulations – including ISO standards 14000, 14001, and 26000 with an overview and interpretation of environmental law (federal, provincial and municipal) and an introduction to future trends in waste management and auditing.

Consulting Project, University of Western Ontario, 2011

Involved working with the City of London, Ontario to develop a Neighbourhood Environmental Assessment Tool in which neighbourhoods can use to rate themselves based on an assessment of their environmental and sustainable behavior. Involved working with a research team that collectively plans and carries out research and writing tasks which involved negotiating research questions, hypotheses and terms of reference with detailed and comprehensive methodology for primary research augmenting secondary literature; holding stakeholder meetings; revising work for improvement of user friendly aspects. Final product in use by City of London.

It includes planning and writing a report that presenting findings.

Planning and Management, University of Western Ontario, 2011

Course considering concepts of sustainability in resource management and environmental contexts; provides education in resources, resources management as well as legal framework within Canada and United States, including attention to different forms of planning and techniques used in the environment and resource management, such as cost-benefit analysis and impact assessment. Involved an in-depth evaluation and report writing on environmental impact assessments, complexity, change and uncertainty associated with environmental management and planning approval. Key concepts involved the understanding, theory and practice of selected approaches to resource and environmental planning as well as problem solving.

Measuring Change in Environment and Sustainability of Ecosystems, University of Western Ontario, 2010-2011

A workshop that involves the principles that are used to measure and quantify the changes in the environment and sustainability of ecosystems including the mass and energy balances in ecosystems, kinetics of chemical and biochemical reactions, flow sheet of biochemical and chemical processes. It includes the use economic considerations and cost analysis of chemical and biochemical processes used to solve pollution problems and the use of quantitative measures of pollution and sustainability changes.

Engineering Solutions, University of Western Ontario, 2011

Provided opportunity to understand the basics of population growth kinetics and environmental sustainability. Involved problem solving with respect to calculations of energy and mass balances; problem solving with respect to waste-water treatment and applications; problem solving with respect to pollution emissions and reductions strategies and technologies as well as research and extensive projects involving opportunities to use biological processes and economic analysis for the production of renewable energy and biofuels.

Understanding Team Leadership, University of Western Ontario, 2010-2011

A workshop that promotes the importance of leadership skills as an environmental agent, which involves strengthening collegial relationships by forming the foundation for effective team work skills and developed emotional intelligence as a leadership competency. The workshop includes a Focus on understanding and developing personal role related preferences using The Margerison-McCann Team Management Wheel.

Bartending and Serving

Westhaven Golf and Country Club – Bartender/Server – 2009

Maintained lounge and served club members in restaurant and on golf cart

Kept inventory

Coyote Jack’s ¬ - Bartender/Server – 2008

Responsible for all bartending as well as serving

Kept Inventory

Tony Roma’s – Bartender/Hostess – 2007-2008

Obtained smart serve

Trained and worked as bartender

Sales and Communication

Sales Associate

Mexx Masonville Mall, London, Ontario, 2009-2010

Courteously assisted customers with their purchases and regularly made suggestions

Accurately processed cash, debit and credit card transactions

Responsible for merchandise displays ensuring store attractiveness

Took initiative to maintain store inventory

Sales and Customer Service Associate

Pete’s Sports Excellence, London, 2006-2008

Accurately processed cash, debit and credit card transactions

Assisted costumers in properly fitting them for hockey equipment

Minor repairs to equipment and skates, including sharpening

Responsible for store maintenance and appearance

Sales Associate

Sport Check, London, Ontario, 2006

Maintained sales within the hard goods department to meet industry standards

Sharpened and fit skates and other hockey equipment

LEADERSHIP AND COMMUNITY SERVICE

City of London Community Activities Instructor – Floor Hockey and Basketball,

September 2010 – January 2011

Computer and Activity Camp, The Skills Centre, London, Summer 2010

Upper Thames Conservation Authority, Volunteer, 2010

Tutor, Limberlost Community Centre, 2008-2009

Assistant Coach, Ilderton Novice Girls Hockey, 2007-2009

Junior Instructor, Hockey Enterprises and Hockey Specialist Skating School, 2004-2006 Camp Counselor, East Park Golf Gardens, Summer 2005

ACCOMPLISHMENTS

Bronze Medal Czech Republic Hockey Challenge, 2011

Women’s Spectra Award Nominee for academic and athletic achievement.

Women’s Athlete of the Year, Regina Mundi College Secondary School, 2006.

Four World Cup Medals as a Member of Women's Ontario Inline Skating.

Three Provincial Championships in Women’s Competitive Hockey.

References Available Upon Request



Contact this candidate