Customer Service Manager

** ****** *****

Fairport, New York ***** Phone 585-***-****

E-mail *********@*****.***

Andrew C. Pappas

Objective Utilize my personnel and customer service experience.

Work 9/2008 – 1/2011 Brueggers Bagels Rochester, NY

Experience 2/2010 – 1/2011 Assistant Manager

In addition to serving customers, new responsibilities included being responsible for the store during regular shifts; opening as well as closing the store; training new employees; bank deposits and cash pickups; and customer and employee satisfaction and issue resolution.

1/2009 – 2/2010 Shift Manager

In addition to serving customers, new responsibilities included overseeing daily employee activities; counting drawers; and preparing the store for close.

9/2008 – 1/2009 Sandwich Maker and Cashier

Waited on customers; prepared food and cashed out orders.

12/2007 – 10/2008 Abercrombie & Fitch Rochester, NY

Model / Stock Associate

Maintained stock room and restocked sales floor. Provided cash register support and assisted shoppers when needed.

7/2008 – 8/2008 McDonalds Rochester, NY

Cashier

Waited on customers and cashed out orders.

6/2008 – 8/2008 Target Corporation Rochester, NY

Flow Team

Specifically worked morning truck shifts; moved pallets from truck to the sales floor; and restocked shelves.

10/2006 – 11/2007 Hollister Company Rochester, NY

Model / Stock Associate

Worked in the stock room tagging and folding cloths. Assisted customers on the sales floor as well as maintaining clothing and window displays.

6/2006 – 9/2006 Roseland Water Park Canandaigua, NY

Lifeguard

Certified lifeguard and first responder. Watched over the park rides and ensured patrons safety in and out of the water.

Education 2006 Fairport High School Fairport, NY

NYS Regents Diploma

In Progress Monroe Community College Rochester, NY

AS Degree in Criminal Justice

Security 6/2010 NYS License to Carry Concealed Pistol Permit

Clearance 6/2006 Security Guard Training Certificate

License’s 4/2011 NYS Life/ Accident and Health insurance agent’s license

Contact this candidate