Customer Service Management

Rohit K. Shrestha

Dubai United Arab Emirates

Call No. +971*********

rohit¬***********@*****.***

To be a part of an organization where I can properly utilize my skills so as to have a personal growth and development in terms of career advancement where I can handle higher responsibilities and grater challenges.

EDUCATION

2004-2007 TRIBHUVAN UNIVERSITY

Mahendra Campus, Dharan

Proficiency Certificate level in Management

EMPLOYMENT EXPERIENCES

Kuwait Food Company (AMERICANA)

Kentucky Fried Chicken /KFC

Rolla streetKhaleej Center

May 2008-till now

customer service (Waiter)

Greeting to the customer, taking order.

Provide quality customer service to customers responsible for customer

Complain and promoting new product lunch.

Suggesting selling.

Preparing inventory reports of all the items at the .

Profile of Qualifications and Special Skills

Good communication skill and command of English language, Hindi, Thai,Arabic and Nepali. Able to manage multicultural environments being a team player and demonstrates Management by example and techniques. Can easily adapt in job related fields which require Multi-skills. Ability to work under pressure and acting ethically. Personal productivity skills self Management and personal development. Computer literate (egg. Tally 6.3, ms word Ms Excel, Power point Internet etc) Hardworking, Efficient, Resourceful.

Training Attended

Completed apprenticeship 24thOctober 2007 to 13th march 2008 at Thailand.

International vocational skills competition 2007 held on 1-9 December 2007 in Bangkok Thailand. Proficiency in computer Accounting (Tally 6.3).

All Star in Kentucky Fried Chicken (KFC) Americana Sharjh United Arab Emirates.

1, Get ready to lead

2, Basic management training

3, Sales forecasting

4, Labors cost and labors analysis.

HAVING INTERNATIONAL MOTER BIKE LICENCE

PASSPORT DETIAL

Passport no. 3016802

Date of birth 08\09\1986

Place of issue At Bhojpur Nepal

Date of issue 25-07-2006

Date of expiry 24-07-2016

Visa status Residence

** Character reference available upon request **

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