Market Intelligence, Strategy & Communication Pro
Resume:
Jay Bondeson
Lake Zurich, IL 60047
(h) 847-***-****
(c) 847-***-****
***********@***.***
LinkedIn profile: http://www.linkedin.com/in/bondeson
EXECUTIVE PROFILE
I have seen it all and done it all to drive top- and bottom-line growth, create innovative approaches, and develop high-performing teams for Hewitt Associates, MMI Companies, and Baxter. I build effective teams and excel at strategy development, but I also need to role up my sleeves and do what it takes to get the right things done right. I am a professional writer and a self-taught expert in multiple software packages, from MS Office to SPSS.
EXPERTISE
Market Intelligence
Strategy
Execution
Budgets
Management
Team Building
Coaching
Writing
Presentation
Project Management
INDUSTRIES
Business Services
Human Resources
Healthcare
Financial Services
Insurance
Risk Management
PROFESSIONAL ACCOMPLISHMENTS
Revenue Growth
Drove Hewitt’s outsourcing business growth of 19.4% CAGR, and total company growth of16.5% CAGR to become the #1 HR services provider worldwide.
Created and executed $1.75 million bi-annual client conference that generated 150% ROI through increased purchases by attendees. Advanced brand equity through writing and ghost-writing thought leadership publications and scripts. Created and directed the firm’s first market and business intelligence team to drive growth through more effective segmentation, competitive intelligence, and analyst relations.
Sales Increases
Worked with Sales to shorten sales cycles by an average of 40 days and improve win percentages by 17% through creating, training, and directing the firm’s first proposal development team; standardizing sales presentation decks; and formalizing win/loss analysis and metrics.
Branding & Positioning
Drove re-branding of Hewitt in preparation for a successful IPO from a national compensation and benefits consultancy to the #1 global full-service HR services provider.
Repositioned MMI Companies from a medical malpractice insurance company to a strategic healthcare risk-management company for hospitals and multi-physician practices.
Corporate Acquisitions & Transactions
Exceeded integration synergy goals for marketing by leading the marketing team integrations for Hewitt’s acquisitions of Exult (an HR BPO company) and a small payroll company.
Wrote the investor “road shows” for both Hewitt’s and MMI Companies’ successful IPOs, and the “business” sections of both companies’ annual reports.
Innovation & Entrepreneurship
Created JCB Group LLC to pursue special projects. Currently co-authoring a book on developing corporate culture that creates competitive advantage.
Converted Baxter’s traditional typesetting operation into a Macintosh-based marketing services profit center generating annual revenues of more than $5 million and net profits of more than $600,000.
Saved Baxter 50% of production costs by producing the company’s first all electronic national sales meeting.
Developed, wrote, and managed production and marketing of the Health Information Program (health and wellness brochures marketed to medical practices), and then sold the program to a California publisher for $1.75 million.
PROFESSIONAL HISTORY
Hewitt Associates (provider of human resources outsourcing and consulting to Global 1000 companies) Lincolnshire, IL; 1995 to 2009; Market & Business Intelligence, Market Strategy & Execution
JCB Group, LLC (provider of marketing programs, marketing communications, speech writing and training) Lake Zurich, IL; 1993 to present; President
MMI Companies (risk management consultant and malpractice insurance provider for health care delivery systems) Deerfield, IL; 1992 to 1993; Director, Corporate Communications
Baxter Healthcare (manufacturer and distributor of medical devices and supplies) Deerfield, IL; 1984 to 1992; Senior Manager, Marketing
EDUCATION
Arizona State University, Master of Arts, English
Western Illinois University, Bachelor of Arts, English
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