Monica Zazueta **** W. **th Street San Bernardino, CA 92411
909-***-**** cell 909-***-**** home
***.********@*****.***
Objective
Gainful employment in the Administration field.
Experience
Loma Linda University Medical Center Loma Linda, CA
Patient Business Office Clerk 2007 to 2008
Executed daily operations of billing statements for insurance companies.
Kept records of materials filed and removed, using logbooks and computers.
Added new material to patients charts and created new records as necessary.
Performed general office duties such as typing, operating office machines, and sorting mail.
Responded to written and telephone requests for billing and general inquiries.
County of San Bernardino Colton, CA
Clerk II 1998 to 2005
Quality Assurance of records and reports.
Analyzing and dictating of medical records for daily operations.
Trained and mentored new hires for analyzing and dictation.
Utilized knowledge of functions of operating units and coding for filing.
Improved existing methods for efficient handling, protecting, and disposing of all legal and HIPPA protected records.
Designed proper storage timetables for the transferring of active, inactive and archival records.
Education
InterCoast College Riverside, CA
AOD Registered Recovery Worker 2011 - 2012
CAADAC Affiliated: RW4920
CPR and First Aid Certified
Sierra High School San Bernardino, CA
Diploma 1997
References
Available upon request