Customer Service Supply Chain
Resume:
Janet Michael
*******@*****.***
Monticello, GA. OBJECTIVE
An ambitious individual with 30 yrs in diverse Production and Manufacturing environments with a desire to meet & exceed an employers expectation. Preferably in a Production Scheduling/Planning capacity.
QUALIFICATIONS
A hard working individual with 5 strong years in scheduling, planning, supply chain movement, inventory management, purchasing and supply chain analysis. Communicating and updating work order status for all production orders from assembly to finished goods. Strong insight in Quality with history of team participation in Six Sigma quality project.
10+ years experience in an office environment working with MS Office Suite Software including Word, Excel, Power Point, and Access & Visio.
10+ years experience in manufacturing software environments including MRP, PRP, ERP, JIT, Lean Manufacturing, BAAN, JD Edwards
Strong analytical and problem-solving skills. Excellent effective people skills.
Track record in statistical base forecasting, scheduling, presentations, negotiations, collaboration, and team leadership.
Professional Skills
Knowledgeable in office equipment such as computer, scanner, copier, fax machine, multi-line phones, and label makers.
Well-organized and efficient.
Self-motivated, assertive and can quickly learn new procedures and methods.
Professional demeanor.
Dependable – can work without supervision; able to follow directions, both oral and written.
Able to work under pressure and meet deadlines.
Interpersonal and Teamwork Skills
Work well with a diverse group of people.
Honest, friendly, excellent communication skills.
Demonstrated accuracy, and attention to detail.
Work well in a team environment.
Committed to assisting others.
Knowledgeable in Office Etiquette
Quantitative Skills ( performed at previous positions through out work history)
Collected, posted and deposited rents for properties consisting of 42 apartments.
Maintained low operating costs, cutting expenditures where feasible.
Reduced delinquencies through collection procedures.
Create spreadsheets using MS Excel. Track various projects such as, financial expenses, parts inventory, job costing
Computer Skills
Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office, .
Able to use MS Access.
Excellent skills in preparing documentation
Business correspondence writing letters and memos, editing for content, spelling and grammar.
Able to learn new software applications with ease and familiar with Apple
Talented in graphic art and design using MS Publisher, Print Shop, and Paint.
EDUCATION
CDI College London Ont.
Networking
Fanshawe College London Ont.
Industrial Courses (through GM of Canada)
Sault College Elliot Lake Ont.
Grade 12 ( GED)
W.D. Lowe Secondary School Windsor, Ont.
High School
PROFESSIONAL EMPLOYMENT HISTORY
National Envelope Company Nashville,Tn.
Assistant Scheduler 1999 to 2009
Planned, schedule and monitored movement of production orders and material through the entire production cycle. Generated and tracked production work orders for all envelope & printing products while ensuring adherence to sales orders requirements. Maintained appropriate inventory levels by performing weekly cycle counts resulting in a reduction of inventory orders errors. Maintained, communicated & updated work order status, progression, and confirmation to floor staff, customer service reps and management personal. Monitored and processed shift report sheets resulting in accurate reports for the end of shift and daily production meetings. Effectively managed orders by utilizing a visual scheduling board, updated daily, contributed knowledge and input for orders from assembly to finished goods. Responsible for closure of completed orders which included an over all cost analogy of parts. materials, labor to ensure efficiency in future job costing estimates and pricing.
Noteworthy: Reduced delivery commitment times by participating in and providing input during weekly capacity meetings, This resulted in measurable increase over all company wide capitol and productivity
Jan 2000- Jan 2004
Make-Ready Parts Co-Coordinator
Managed, planned and supplied all machines with parts, ink, printing plates, work order copies for each production order in the daily schedule. Forecast inventory requirements, assessed risks, and purchased specific materials significantly reducing transportation costs, carrying costs, capital investment in inventory, and inventory management costs negotiating vendor pricing contracts. Implemented a New Recycling / Re-Use Procedure for waste ink, reducing ink inventory costs, reducing capital invested in ink purchases and management costs resulting in significant savings. Presented methods and outcomes to senior management and trained floor team members on maintenance management requirements in preserving and maintaining ink longevity and recycling, parts management, preventative maintenance and troubleshooting procedures. Wrote, documented and implemented “Best Practices” procedures.
Sept 1999 to Jan 2000
Folding Machine Operator
Note: Operated & maintained various envelope folding machines and printing machines in various departments.
Courier Service London Ont.
Delivery Courier 1998 to 1999
GM of Canada ( Diesel Division ) London Ont.
A/C Motor Build 1994 to 1996
Huron Square Gas Bar Goderich Ont.
Owner/Manager 1992 to 1994
Norquay Property Management ( Brownstone Apts ) Goderich, Ont.
Co-Manager/Building Superintendent 1991 to 1994
*GM of Canada ( Trim Plant Division ) Windsor, Ont.
Sewing Technician - Seat Build Dept. 1989 to 1991
*Vent Tech Inc Elliot Lake, Ont
Lead Sewing Technician 1981 to 1989
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