Medical Manager
Resume:
Annette Rios
Ridgewood, NY 11385
Contact Number 917-***-****
*************@*****.***
Medical Assistant/ Office Manager
PROFESSIONAL PROFILE
* A responsible organized medical support professional, providing effective medical
assistance to patientsm medical and nursing staff.
* Attentive, highly organized and detail oriented with keen observation and listening
skills.
* Work well in demanding environments despite sudden urgencies and changes of
priorities.
* Industrious and reliable with a strong work ethic; assume additional responsibility
voluntarily.
* Excellent communication and interpersonal skills, as well as multicultural awareness
and sensitivity to a wide range of personalities and stressors.
* A compassionate caregiver with a cordial personality enhanced by good humor,
enthusiasm and discipline.
* Accustomed to working in an environment where patience and understanding are
equally as important as functional expertise.
* Expertise in medical terminology, CPT-4, ICD-9 CM diagnostic and procedural
coding, medical billing, insurance claims.PDR.
* Experienced in administering EKGs and performing phlebotomy/venipuncture.
* Proficient in MS Office and Medifax, EMVES
* Bilingual-Fluent and literate in Spanish and English.
EXPERIENCE
Medical Assistance/Office Manager - 1995 to 2011
Alpine Medical Group, Ridgewood, NY 11385
* Performed patient intake, verified patients' insurance eligibility, collected co-payment, made
payment arraingement.
* Reviewed medical history, obtained and recorded vitals,performend EKG and phlebotomy.
* Opened and updated patients' files and charts; recorded lab test results and other
diagnostics.
* Performed fingersticks, urinalysis and other glucose testing;performed isulin injections,PPD
* Assisted doctors and physician assistants during physical examinations and procedures.
* Expertise in insulin pump therapy (MinMed Paradigm glucose delivery system)
* Answered telephones, Photocioued various documents, processed faxes and emails, coded and
submitted claims, coordinated lab pickups and performed tasks requested by doctors.
* CPR/ AED Adult/Child/Infant
PASR Admitting/out patient clinic/Women's Center/ Out Patient Radiology Supervisor - 1988 to 2010
Wyckoff Heights Medical center, Brooklyn, NY
* Supervised outpatient clinic activity, ensuring efficient workflow so that patient
are not overly inconvenience with long waiting periods to be accommodated.
* Employee and Physician relations.
* Direct Patient Care.
* Policy and Procedures Development.
* Responsible for hiring,training, mentoring and conducting performance reviews,
* Counseling and follow-up evaluating of a staff of 20 PASR, oversaw staff productivity
and patient assignment.
EDUCATION
Certified - 2010
U.S Career Institute
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