Sales Customer Service

WILLIAM BROWN

***** ***** ***** ****

Houston, TX 77095

281-***-**** **********@*****.***

Regional Sales Management

• Proven territorial sales manager, with extensive experience in profitable sales growth

• Creative sales and marketing approaches

• Demonstrated ability to negotiate multi-faceted agreements

• Successful long-term sales cycle experience

• Established lengthy business relationships

WORK EXPERIENCE

Rock Wool Manufacturing Inc., Leeds, AL

Southwest Regional Sales Manager February 2005- January 2012

• Managed 11 State territory, inclusive of the Gulf Coast Region

• Managed mineral wool products sales to Distribution, Contracting and OEM accounts

• Strategically sought and secured multiple truckload orders for projects in Petro/Chemical and Power Generation markets

• Prepared pricing and profitability analysis for issuance of project quotations

• Actively pursued and successfully placed product in Solar and Geothermal power production projects, as the primary means of insulation for extreme temperature performance

• Increased territorial sales dollars by more than 300%, during seven year period

• Developed and instituted new pricing approaches to every day sales to maximize profits

• Grew and maintained existing territory to create a significant contribution to annual sales revenues

• Helped to re-establish market share and customer loyalty through continual customer analysis, and informative inter-action

• Provided product technical support to engineers, users, and ownership accounts.

• Established long term business relationships

• Managed and secured multi-million dollar sales contracts

Cell-U-Foam, Houston, TX

Regional Sales Manager September 2001-September 2004

• Day to day sales and management of cellular glass insulation product line(s) within Southern States Territory

• Prepared and delivered sales presentations, as well as developing and issuing sales quotations on projects domestically and internationally

• Worked with fabrication and distribution channels to secure greater visibility, and representation in the market place

Distribution International, Houston, TX

Territory Sales January 2001-August-2001

• Presented and sold multiple lines of commercial and industrial insulation materials within Houston Metro territory.

• Established stocking levels and on hand requirements to supply growth into new market areas

• Redirected and balanced market thrust to encompass a more diverse product line and customer base of business

General Insulation, Houston, TX

“Pending” Expansion Position August 2000-December 2000

• Gained a wide spread knowledge of company philosophy and functional aspects of their thermal insulation sales operations

• Responsible for day to day sales activity of inside customer service group in order to capitalize on each sales opportunity

• Reviewed and established potential markets for expansion, and possible avenues to accomplish their goals

Childers Products, Houston, TX

Regional Sales Manager April 1997-August 2000

• Introduced and promoted mastic and coatings used in sealant and retardant applications of insulation

• Technical support and sales of aluminum and steel covering materials for the thermal insulation industry

• Conducted educational and field demonstration seminars routinely

• Performed field assessments to certify compliance to performance standards and correctness of product applications

• Provided assistance to specifying engineers to promote product types.

COMPUTER AND OFFICE SKILLS

Computer & Office Skills: Word Excel email

Customer Service Skills: Problem Solving Project Management Multitasking

Customer Relations Negotiation Time Management

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