Customer Service Real Estate

KENNETH J. OTTINGER

** ********* **.

CHURCHVILLE PA, 18966

HOME 215-***-**** CELL 215-***-****

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OBJECTIVE: A position that can utilize the professional and organizational skills acquired over 15 years of various responsibilities.

EDUCATION: B.A., Business Administration

Temple University, Philadelphia PA.

EMPLOYMENT: 2008-2011 First National Bank of Newtown. Bank Teller

Performed banking function for a regional bank.

• Cashed checks and counted deposits from businesses.

• Balanced coin counting machines and ATMs.

• Prepared large cash transfers to armored car services.

• Assisted with customer service.

2003-2007 Realty Executives. Commission Specialist

Responsible for commissions payable daily to over 1200 real estate agents in the Phoenix Metro area.

• Calculated commissions percentages and bank deposit totals

• Direct deposited and wired funds into agent’s bank accounts and investment portfolios.

• Researched missing or outstanding checks through bank websites.

• Compiled reports for agents regarding year to date earnings, financial information, deduction totals and other information concerning real estate transactions.

• Communicated daily with agents via phone, e-mail, and in person to resolve disputes and discrepancies concerning commissions.

1999-2002 Corporate Industries. Payroll and other administrative functions.

• Coordinated payroll information for over 300 employees on a weekly basis.

• Itemized expense reports for year end taxes to be handled by CPA.

• Performed administrative functions such as faxing, filing and data entry.

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