Customer Service Sales Representative

Shanice Malcolm

**** ***** **** **** **

Bronx, New York 10467

646-***-****

***************@*****.***

SUMMARY

To pertain a position as a merchandise sales representative.

QUALIFICATIONS

• *I encounter great social skills.

• *I enjoy helping others.

• *I have a great sense of style.

• *I am very dependable.

• *I am confident in the work i am able to provide.

WORK EXPERIENCE

2011-Present

Sales Authority Sports Authority

New York, New York

-Greet customers

-Resolve customer complaints

-Answer customers' questions

-Provide customer service

-Maintain the sales floor

2008 – 2011

Cashier/Merchandise Sales Representative TJ Maxx

New York, New York

-Receive payment by cash, check, credit card

-Issue receipts, refunds, credits

-Greet customers

-Resolve customer complaints

-Answer customers' questions

-Provide customer service

2007 - 2007

Counselor Assistant Summer Youth

Bronx , New York

*Distribute tests and homework assignments

*Distribute teaching materials

*Grade homework and tests

*Instruct and monitor students

*Observe students' performance

*Organize and label materials

2006 - 2006

Administrative Assistant Summer Youth

Bronx , New York

*Organizing and Running the Office

*Answering Phones and Scheduling Appointments

*Filing paperwork

EDUCATION

08/09 - 04/10 SUNY CANTON Canton, New York

2009 Astor Collegiate Academy Bronx, New York

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