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Certified Healthcare Professional

Location:
United States
Posted:
October 19, 2008

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Resume:

LaTonya Johnson CCA

**** ****** ***

404-***-****

Decatur, Ga, 30032

*********@****.***

Customer Service Representative, Receptionist, Medical/ Billing and Coding Specialist, Secretary,

Administrative Assistant, Office Clerk, DanceTrainer/Instructor, Assistant Manager,

Skills Medical Terminology, 3M Coding System, ICD-9 CM and CPT- HCPCS Coding, Basic Billing

Knowledge, Communication Skills (verbal and Written), Answer 6- Line Phone System, Typing

Speed of 45wpm, Basic Knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint,

Word, etc.) Operate Office Equipment (fax, copy, type, scan, file etc.) Problem Solver, Leadership

Skill, Time Efficient.

Education January 2007- Present Georgia Perimeter College Clarkston, Ga

• Coding Specialist Certificate (December 2007)

• A.S. Concentration In Health Information Administration

Experience February 2008- Present HCA/Patients Accounts Bureau Norcross, Ga

Externship/ Collector

Have knowledge of medical billing/coding

Have knowledge of medical insurances and self pay

Calls to customers to collect on delinquent medical accounts

Be able answer and operate a dial system

Able to communicate verbally and written

Meet quotas designed by managers

May 2006- April 2008 Children’s Healthcare of Atlanta Atlanta, Ga

Customer Service

• Person to person contact with clients on daily basis to ensure their satisfaction.

• Communicate effectively via phone to establish and maintain customer relationship.

• Perform clerical duties as necessary on behalf the client

June 2004- July 2005 Kids Play Inn Snellville, Ga

Front Desk Clerk

• Answer multi- phone line pleasantly and professionally

• Communicate effectively among clients.

• Handle office equipment and duties (filing, copying, typing etc.)

Collect/Post payments in computer system

Professional appearance and attitude

May 2002- July 2004 International House of Pancakes Lithonia, Ga

Head Server/Hostess/Cashier

• Answer multi- phone line pleasantly and professionally

• Communicate effectively among clients.

• Handle office equipment and duties (filing, copying, typing etc.)

Collect/Post payments in computer system

Professional appearance and attitude

Reference Available upon request



Contact this candidate